Flipkart Smart Integration (Using Common Pool)

Owned by Gaurav Mishra (Unlicensed)
Last updated: Nov 15, 2022 by Shivani Verma (Unlicensed)
2 min read

This document describes the design and SOPs of the integration between Increff Omni and Flipkart Smart marketplace.

Integration Mechanism

This integration is a REST-based integration.

Integration model

The current integration will enable sellers to use the Flipkart Smart fulfillment (FAssured) model with the Flipkart marketplace. 

Other models which are supported by Flipkart are

  1. Flipkart Seller fulfillment

Interfaces (Integrated)

  • Order creation

  • Cancellation Sync

  • Inventory update

  • On Hold orders

  • Pack Order

  • Get shipping Label

  • Handover

  • Returns Sync

  • Inventory Adjustment

Inventory Management

  • All the inward in the warehouse will happen in Increff Omni WMS bins.

  • Increff Omni will sync real-time inventory with FK smart from the common inventory pool only. Fk smart as well as other marketplaces can work on the common inventory pool.

  • Increff Omni will maintain a max 1500 quantity per FK bin.

  • Whenever there is a change in inventory in the warehouse, Increff Omni will add or remove inventory from FK bins limiting the max inventory in 1 bin to 1500.

  • Increff Omni will not match the FK bin-wise inventory to WMS bin-wise inventory.

  • Because of the mismatch in FK bins and actual warehouse bins inventory, Increff Omni won’t be able to handle physical inventory Audits.

  • Clients will have to take care of physical inventory Audits.

Note: As Increff Omni will be uploading max 1500 pieces in one bin, there can be a case when total bin capacity is achieved. For example, 100 bins were configured in Increff Omni and (100*1500)=1.5lac of inventory has been uploaded, now any new inventory update will receive errors as there are no empty bins.

We will set up a report of bins with the capacity available. The client team will have to check the Bin capacity report on a regular basis to avoid this situation.

Order creation

  • Increff Omni keeps pulling orders from FK smart on the basis of time. Works like any Flipkart v3 only.

On Hold orders

  • Increff OMNI keeps pulling the cancelled orders from FK smart.

Picklist Release

  • For the processing of FK smart orders, a picklist is a mandatory step. At the time of ack call from Increfff Omni, FK smart proxy releases a 25 order pickList on FK Smart and then links the orders and the picklist Id.

  • This picklistId is used at the time of order packing.

On Hold orders

  • During order creation, if the order is onHold on FK Smart, it is kept on hold in Increff Omni.

  • Increff Omni then keeps on checking the status of the on-hold orders and FK Smart proxy checks the order status on FK Smart and updates the on Hold in Increff Omni if the order is unheld.

Pack Order

  • Pack order call is sent to FK Smart.

Get Labels

  • Label document is fetched from FK Smart

Manifest

  • Orders are marked ready to dispatch on the FK Smart panel when the manifest is closed in OMNI.

Returns

  • Returns both (Customer Returns and RTOS) are fetched into Increff OMNI.

Support from Flipkart

Flipkart does not provide any support for issues witnessed by any WMS other than Flipkart WMS in inventory sync, order sync or order processing.