Returns Processing Update API

Overview

This API call will be made to the returns management system when the return order processing happens in the warehouse.

Http Method: POST

Request Body

{
    "returnOrderCode": "H893RUOT123",
    "forwardOrderCode": "forwardOrder1",
    "locationCode": "Wid234",
    "orderItems": [
        {
            "itemCode": "I10098",
            "channelSkuCode": "100007542",
            "qcStatus": "FAIL",
            "qcReason": "DAMAGED",
            "imageUrls": [
                "https://increff.com/img.jpg",
                "https://increff.com/img2.jpg"
            ]
        },
        {
            "itemCode": "I10099",
            "channelSkuCode": "100007542",
            "qcStatus": "FAIL",
            "qcReason": "DAMAGED",
            "imageUrls": [
                "https://increff.com/img3.jpg",
                "https://increff.com/img4.jpg"
            ]
        },
        {
            "itemCode": "I20035",
            "channelSkuCode": "100007545",
            "qcStatus": "PASS",
            "qcReason": null,
            "imageUrls": null
        }
    ]
}

Parameter Name	Data Type	Description	Mandatory
`returnOrderCode`	String	Unique code used by the channel to identify the return order. Return order code will be Clickpost return reference number.	Yes
`forwardOrderCode`	String	ForwardOrderCode associated with the return order	Yes
`locationCode`	String	Location code of the warehouse where the return order will be received.	No
`orderItems`	Object[]	List of return items processed.	Yes
`orderItems.itemCode`	String	Unique code used by the channel to identify the return order item	Yes
`orderItems.channelSkuCode`	String	SKU code of return order item	Yes
`orderItems.qcReason`	String	The reason due to which this return item has been marked qc fail. Below are the Standard QC reasons brands use: `PRODUCT_MISSING,` `EXPIRED,` `VIRTUAL_COMBO_FAIL,` `STAIN_DAMAGE,` `BROKEN_STITCH_DAMAGE,` `FABRIC_DEFECT_DAMAGE,` `PACKAGING_DAMAGE,` `WAREHOUSE_DAMAGE,` `OTHER_DAMAGE,` `COLOUR_MISMATCH,` `PAIR_MISMATCH,` `MRP_MISMATCH,` `SIZE_MISMATCH,` `PRODUCT_MISMATCH,` `LOGO_ISSUE,` `WARRANTY_CARD_MISSING,` `PART_MISSING,` `TAG_MISSING,` `FOOTWEAR_SOLE_SLIGHTLY_DIRTY,` `USED_PRODUCT,` `OTHER_BRAND,` `BATCH_MISMATCH,` `NEEDS_IRONING,` `NEEDS_OTHER_REFURBISHMENT` Since brands can also configure their custom QC reasons for Return processing in Increff OMS, the value of Qc reason can also be anything of `String` type if any brand chooses to do so.	No
`orderItems.qcStatus`	String	The QC Status of the return Item. Possible values : `PASS` , `FAIL`	Yes
`orderItems.imageUrls`	String[]	It contains the list of urls of the images of the return items .It will only be populated in case that item has been marked as fail.	No

Response Body

Http Status Code : 200

Returns Processing Update API

Overview

Http Method: POSTRequest Body

Response Body

Http Method: POST

Request Body