Inwards & GRN

How are the images that are shown during/GRN/pick/pack pulled and stored?

Product URLs are uploaded as part of the SKU master. Once they are pulled they are stored in cache and hence for subsequent requests the load is not on the servers.

Why do you use UPB, why can't you use SKU ID?

Do we have a cross doc facility where during GRN itself items get mapped to pending order and don't need to be put away. There are cases where orders are taken even when inventory is not there and inventory is expected to arrive. Why do such items need to be put away? Explain why put-away should happen even in such case.

Cross Doc is a functionality required in distribution centre type warehouses. Increff Omni is designed specifically for fulfilment centre type warehouses.

Can you do inwards based on AWB and WSN number?

I am already using alphanumeric item ID, will your WMS able to read this ID?

No, Increff Omni will not be able to read this Id.

How do we use RFID as of now?

We only put RFID tags for one of our clients as a value added service. This tag is used at the store for various activities. We don't use RFID tag in the warehouse processes.

During returns Grade A, Grade B , Grade C Qc status JDA and Manhattan have features to show how grade A, B and C will look like via photographs. Do we have something like this?

No, we only allow QC reason. Later these reasons can be mapped to various grades (A,B or C) if required.

When doing a QC of a specific GRN we get only two options pass or reject. We are in apparel, there is a huge percentage of units which need to fall in a third bucket (Alterable) which can be altered and taken into stock.

We have a better method. We also have to pass or fail. But within fail you are forced to select a reason for failure. This reason gets mapped to the piece. Later on based on reason of failure you can take out specific pieces and do either refurbishment or repacking or liquidation etc. For example all failed items marked against reason dirty can be picked and sent for refurbishment. All marked torn can be liquidated. All marked labels missing can be sent for relabelling etc. Also custom QC fail reasons can be created in the system to identify and tag such items.

What happens if I mark something for refurbishment or repacking? How can I take this back into stock?

So if a vendor is sending 100 pcs out of which I mark 90 pcs pass and 10 pcs fail. When you fail something, you’ll mark the reason for failure which gets mapped to that particular piece. Out of the 10 pcs which I have marked as fail, 5 pcs have been altered and can be taken back into stock. If you want to refurbish certain items, then there are two ways:

1. you pick those items and refurbish them. Once refurbish you can change the QC status to pass and it will become live.

2. You create a transfer order, pick and dispatch those pieces and post refurbishment inward them as fresh.

Will you need a separate unique barcode for all items different from our current barcode?

Efficiencies expected v/s our current system operations.

How are returns and related controls tracked in the Increff system. Do you have returns integration with all major institutional partners?

Put-away

Does Increff WMS suggest put away?

We do random put-away. Doing guided put-away will make the put-away person more. Also, if we create dedicated zones for category then the storage utilisation will suffer. Also, it will restrict operations in case we have no space for storage of a particular category.

What if a piece scanned to the right location but put in a wrong bin. How does the system control that?

The operator has to scan Items to bins then scan bin to location. In case the operator is scanning the location but placing the bin at a different location, the system will not control such manual errors. These cases will be caught in case of cycle count or inventory audit.

Do you have multiple bin sizes mapped to location sizes, especially to find storage space utilisation?

No. We do not store bin size in the system. Storage space utilisation will require bin size and also the product dimensions which are there in the bin. This is way too complex and not accurate.

Do we do a put-away of slow-moving or fast-moving on specific locations, like fast-moving items on front aisles and slow-moving on behind aisles?

No. We don't. Amazon has proven that chaotic put-away is far more efficient. Having said that we are building zoning mechanism that can be used to store fast and slow movers separately.