Failed Order Report - CIMS

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Description

Provides the Failed Outward Orders (and not yet cancelled), due to unavailability of listing in CIMS.

Fields

Fields

Description

This column can be null

Sample Data

Fields

Description

This column can be null

Sample Data

1

Client Name

Name of the Client

NA

Increff

2

Fulfilment Location Name

Name of the fulfilment location

NA

wms_hosur

3

Sales Channel

Channel through which order is placed

 

FLIPKARTV3

4

Client ID

Increff’s unique ID for each client

NA

97567231

5

Channel Order ID

Order ID from Channel

NA

abcd123

6

Parent Order ID

Parent Order ID from Channel

 

asd213

7

Order State

State of the order

NA

CANCELLED

8

Fail Reason

Reason for fail

If no reason is captured

SKU Listing not found

9

Order Item ID

Order Item Code from the channel

NA

abcd123

10

Channel SKU ID

SKU ID as per Channel

NA

abcd123

11

Global SKU ID

Increff’s unique SKU ID

 

1234123412

12

Client SKU ID / EAN

SKU ID as per Client

NA

1234123412

13

Channel Order Time

Order Timestamp from Channel

NA

2023-01-01 12:34:56

14

CIMS Creation Time

Outward Order Creation Timestamp in CIMS

NA

2023-01-01 12:34:56

Filters

Filters

Description

Limitation

Filters

Description

Limitation

1

Client

Name of the Client

Mandatory

2

Order Created From

Order Created From the date

  1. Maximum date range : 31

  2. Mandatory

3

Order Created To

Order Created To the date

FAQs

  1. Why is the order not reflecting in report (but showing it in the CIMS-UI) even if order is in Failed State?

    1. The report will only show the orders which are still NOT Cancelled.
      From cims_outward_order_pojo

      1. order_state column should be one of “FAIL” or “VALIDATED”

      2. order_status column != CANCELLED