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Probable Order Split & Delivery Date Estimation

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Feature Overview

Our latest feature release empowers brands through improved visibility and efficiency in order processing. By integrating with our OMS (Order Management System), Shopfronts can now access split order probabilities and estimated delivery dates based on real-time cart and product information.

This enhancement leverages our API to facilitate seamless integration and boosts the overall customer experience.

Benefits for Brands

  1. Improved Delivery Turnaround Time: Optimize delivery schedules by accurately estimating delivery dates, reducing customer wait times.

  2. Enhanced Customer Visibility: Customers can view estimated delivery dates at the time of purchase, increasing their confidence and satisfaction.

  3. Nearby Pickup Store Display: For customers selecting store pickup, brands can showcase the nearest available store, improving the pickup experience.

  4. Efficient Order Processing and Fulfillment: Streamline order management by ensuring optimal inventory allocation and distribution.

  5. Personalized Delivery Options: Calculate delivery dates based on payment types (Cash on Delivery or Prepaid) offering more accurate and personalized delivery information.

  6. Enhanced Decision-Making: Warehouse managers can make informed decisions regarding inventory placement and order routing based on API insights.

Usage Instructions

Integrating this feature is straightforward:

  1. API Integration: Connect your Shopfront with our OMS using the provided APIs.

  2. Pass Necessary Information: Your system should pass the following details to our OMS:

    • Cart details (product, quantity etc.)

    • Customer delivery address details (City, State, Area code etc.)

    • Payment type (Cash on Delivery or Prepaid)

  3. Receive Data: Our OMS will process the data and return:

    • Details of probable split sub-orders (product, quantity, source address details of the warehouse/store)

    • Minimum & maximum estimated delivery times as per logistics partner availability

For detailed API documentation, visit

FAQs

Q: What data needs to be passed to the OMS via the API?
A: You need to pass cart details (product, quantity, etc.), customer delivery address details (City, State, Area code, etc.), and payment type (Cash on Delivery or Prepaid).

Q: How accurate are the estimated delivery dates?
A: The estimated delivery dates are calculated based on data received from Courier management systems like Clickpost,Shiprocket etc., the actual delivery timelines will vary as per the courier partner’s servicabilty when the shipment will be processed in warehouse/store.

Q: Can this feature handle international orders?

A: Yes, the feature is designed to handle both domestic and international orders, optimizing the delivery date accordingly.

Q: How will this feature impact system performance?

A: The API is optimized for fast processing, ensuring minimal impact on your system performance while providing real-time updates.

Q: How does this help with order routing?

A: The feature allows you to determine the most efficient route for order processing based on real-time data, optimizing inventory allocation.

Q: Can I see the origin of split orders?

A: Yes, the API provides source address details of the warehouse/store for better operational logistics planning.

Q: How is the probable splitting/routing information determined?

A: The probable splitting and routing information is based on the Splitting-Routing algorithm configured in the OMS. This can be set to either minimize shipments or minimize distance, tailored to your operational preferences.

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