Overview
Error codes have been introduced to help clients interpret error messages. The error code is added to the error message. The most common error messages have been identified. Adding the top error message details in WMS, OMS, and CIMS below.
Top Error Codes and Errors in WMS
Error Code | Error Message | Screens | Reason |
|---|---|---|---|
W101 | Item : <itemCode> not present | Screens where item code is taken as input:
| If user is scanning invalid ItemCode or Item being scanned is not present in the system at the moment(it might have been dispatched). |
W102 | Item does not belong to ordered SKUs | Picking of Item(B2C or B2B) | If Item being scanned belong to SKU which is not the part of current order. |
W103 | Incorrect Item Picked | Picking of Item(B2C or B2B or Bulk Break Pick) | If the item being scanned belong to different SKU and batch than the pick suggestion. |
W104 | Bin : <binId> is not present | Screens where Bin Id is taken as input:
| If user is scanning invalid Bin Code or Bin being scanned is not present in the system. |
W105 | ItemTemp : <itemId> not present | Forward GRN, Return GRN | If Client is using Increff generated Itemcodes: If the ItemCode being scanned has not been generated in our system, error is thrown. |
W106 | Pick list(s) already released for order line item with SKU : <globalSkuId> | Item Based Picking | If user is trying to pick the order for which some of the picklist is already released and there is no pending quantity to release the picklist. Secondly, If user tries to pick Items more than ordered quantity. |
W107 | Incorrect bin | Picking of Item(B2C or B2B or Bulk Break Pick) | If the item being scanned is present in different bin than the Bin suggested during picking. |
W108 | Item <itemId> not associated with any order | Piece/ Bulk Packing Sorting | If the item is not associated with the current order. While adding items to pigeonholes or during sorting, if Item is not associated with any/current order. |
W109 | Item: <itemCode> already present in Bin: <binId> | Bin Putaway/ Item Putway | If the item is being putaway in the same bin |
W110 | Location : <locationName> is not valid | ||
W111 | Order : <orderId> not present |
Top Error Codes and Errors in OMS
Error Code | Error Message |
|---|---|
O103 | Unable to map Return Order : <returnOrderId> since it is already in status : <returnOrderStatus> |
O104 | Unable to map Return Order : <returnOrderId> since Return GateEntry ItemId : <itemId> is not processed |
O105 | Unable to create return order for channelReturnId : <channelReturnId>, due to invalid quantity provided in request for globalSkus |
O106 | No shipping label exists for awb: <awb> and transporter: <transporter |
O108 | All lists are empty. |
O109 | Order still has shipment(s) that are neither dispatched nor cancelled |
O110 | The shipment with the Awb <awb> cannot be added to manifest : <manifestId> as it belongs to a different channel |
Top Error Codes and Errors in CIMS
Error Code | Error Message | Screens | Reason |
|---|---|---|---|
C101 | No location found for clientChannelId: <clientChannelId> and channelWarehouseId: <channelWarehouseId> | NA | This error is sent in response to marketplace or ERP channels if those try to access the location using invalid location code. |
C102 | No Forward Order Found for ChannelOrderId: <channelOrderId> | Return Order Upload | When the forward order Id is not present in the system for the uploaded Channel Order ID. |
C103 | Non - CANCELLED status return not found for ChannelId : <channelId> ReturnOrderId : <returnOrderId> | NA | When marketplace or ERP channel sends the Update return Order or Cancel Return Order Items API call and when there is no Non - CANCELLED status return present. |
C104 | Processing quantity greater than ordered quantity | To discuss with Setty Venkat Vishwanth | When OMS tries to acknowledge the order and it provides processing quantity greater than order quantity. |
C105 | No channel mapping exists for channelId: <channelId>, clientChannelId: <clientChannelId> | NA | During any postings this error will come if there is no channel mapping present for a channel ID and ERP pair |
C106 | No location found for clientChannelId: <clientChannelId> and fulfillmentLocationId: <fulfillmentLocationId> | Create ASN | When user tries to upload ASN against a location that doesn’t exist in system. |
The starting character of the error code denotes the component as follows and the sequence is starting from 100 for each component.
O - OMS
W - WMS
C - CIMS