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Video Capturing during Returns User Manual

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Pre-requisite

  • Return Video Capture configuration must be enabled to capture return videos(steps are shared below)

  • The latest version of the print app must be installed to store videos in NAS

  • Only users with wms.admin role have access to this screen. Hence, the required user access should be given to authorized users.

NAS Configuration in WMS

NAS configuration is warehouse-specific.

Steps for setting the Video Capture Configuration in WMS

  1. GO to WMS.

  2. Go to the Video Capture Configuration screen present in the Configuration Section.

  3. Enter the NAS IP Address, Username, and Password. You can assign a Base folder name.

  4. Save the configurations. A success message would show once the configurations are saved successfully.

  5. The connection setup can be tested by clicking the button Test Connection Setup. A test video will be captured and saved in the NAS storage by the system and a test successful pop-up message will be shown.

Enabling Return Video Capturing Configuration in WMS

Please follow the below steps to enable the return video capturing. These steps should be followed after the NAS setup.

  1. Go to WMS-> Video Capture Configuration screen.

  2. Turn on the toggle for Return Video Capturing.

  3. A confirmation message will appear to Enable Video Capturing. Confirm as Yes.

Video Capturing during returns

Below are the steps for Video Capturing during returns.

  1. The system will start capturing the video as soon as the user scans the AWB in return processing.

  2. As soon as recording starts, a video preview will appear on the screen with three possible resolutions : mini player, theatre mode, and full screen mode. One can toggle b/w these modes by hovering over the preview element.

    1. Mini player mode is floatable and can be dragged to other part of screen

  3. If user marks any item missing or on bin scan of any QC fail item, video blob till that point will get saved into indexedDB.

Search and Download the Video

Below are the steps for searching and downloading the captured video for returns.

  1. Go to WMS-> Search Return Orders screen

Error Handling

  • If any unexpected interruption happens during the video capture process, the user will receive a notification or prompt informing them about the issue.

  • As soon as any bin is scanned for a QC fail item, the user interface will save the video up to that point.

  • If the user is inactive or doesn't interact with the video-capturing process for about 10 minutes, the recording will automatically pause. At that point, a prompt or notification will appear on the screen, asking the user to confirm whether they want to resume the video capturing.

  • When a video is being uploaded to the NAS, a notification or alert will be visible on the screen. This alert serves as a reminder to the user not to navigate away from the current screen or perform actions that could interfere with the uploading process. It ensures that the user is aware of the ongoing upload and takes precautions not to disrupt it.

  • If the user accidentally triggers the reload function while the video capture is in progress, a confirmation prompt will be displayed. This prompt will likely ask for confirmation from the user, giving them the opportunity to cancel the reload action.

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