B2C Order Processing in B2B Warehouse setup

Blue area is where Increff USP will be used.

Overview

Key Idea here is to expose huge inventory lying in the B2B mother warehouse on Marketplaces using Increff Unified Seller Panel aka Increff USP.

Incref USP is an extension to Increff OMS core.

If client is already using Increff WMS in any of their warehouses, then they would already have Increff OMS module, and enabling another B2B warehouse is creating a node in increff oms module.

Serialization is done after receiving the orders. 

High Level Steps

1. Expose B2B ERP inventory to all marketplaces using USP and receive orders.

2. Generate Picklist in USP on the basis of Marketplace SLAs and Items in orders.

3. Create outward Orders in ERP on the basis of above picklists.

4. Pick Inventory from B2B Warehouse and send it to B2C area.

5. Serialize Inventory and do sorting and pigeonhole consolidation.

6. Pack B2C orders using serial ids and generate invoice and shipping labels.

7. Manifest and despatch.

USP Inventory Exposure

USP Order Management

Ideally 1 Picklist can be generated every hour or at a fixed interval to maintain distributed flow. 

Using Picklist to create B2B orders in ERP

Ideally 1 picklist should be mapped to 1 b2b order in ERP. 

If ERP can take the picklist Id as reference, then multiple B2B orders can also be mapped to 1 picklist. 

For example 

B2B Order creation in ERP and Process

B2B orders will be created in ERP mapped to picklists in Sellfast. For ERP orders, we don't need to know the channel mappings i.e B2B orders can be channel agnostic as anyway sorting will be done in Sellfast. 

This will increase picking efficiency in ERP. 

After picking, ERP will do box-wise packing for B2B orders ( regular process. ) In this step ERP will confirm shipping of X no. of items for this picklist and B2B order.

USP Configurations and Settings

External Item Id Generation and pasting

USP sorting, pigeonhole and packing will work on External Item Id barcodes. 

Here the term external Item barcodes is used, as USP is agnostic of from “where” these barcodes Ids are generated (as long as they are unique). 

Although sellfast will give options of generating stickers for ease of operations 

There could be any logic of generating these barcodes. Sellfast will support these methods of barcode generation 

https://increff.atlassian.net/wiki/spaces/IO/pages/287670397/USP+External+Serial+Code+Usage#Bulk-Print-Item-Ids-by-Quantity

Sorting and inbounding process 

USP Sorting and Consolidation

Packing 

Packing can be done by 2 methods, 

1. By External-Item-Id Scan 

2. By Picklist-Id and SKU Scan (for those who don’t want to use External-Item-Id) 

3. Packing by Order Id

USP Order Packing and label generation

• For multi item orders, confirmation packing is not allowed until all items are scanned. 

Manifest & Handover

Manifest

USP Manifest

Handover

USP Handover

Return Processing

USP Return Management

Packing App Steps

Here Packing app can be used to track and send back items to B2B warehouses. 

1. Create a New Box Id in Packing app

2. Scan and add all items present in 1 bucket to this Box.

3. Close box and generate box wise packlist on Box. In Reports data will be present what item is what box and status of each box.

4. Generate data of all Closed status boxes, to create B2B inward order in SAP.

5. Send Boxes physically to B2B Warehouse.B2B warehouse, marks the boxes as Received in Packing app And do the inwards on their side.