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Workflow | Supported | Comments |
|---|---|---|
Order Fetch | Yes | Orders in “Open” state at Shopify side are fetched based on client shop name(UserID) and location Id (channel warehouse id), sent to assure Increff Omni directly but order id is stored in proxy db as well |
Returns Fetch | No | |
Orders Acknowledgement | No | |
Create Shipment | Yes (Clickpost/Shiprocket/Shipway) | Clickpost: Order is pushed into Clickpost against channel order id on assureIncreff Omni. An acknowledgement is sent back to shopify Shiprocket: Shiprocket fetches order from shopify on its own. Acknowledgement Not necessary |
Get Shipment | Yes (Clickpost/Shiprocket/Shipway) | Clickpost:Invoice and shipping label details are retrieved from proxy DB and sent to AssureIncreff Omni. Shiprocket: Invoice and shipping label details are retrieved from Shiprocket and sent to AssureIncreff Omni. |
Manifest | No | |
Return Order Processing | No | |
Handover | Yes (optional) | Archives the order on the panel so that it does not show up in any more searches. Not a necessary step. Can be set as self as well. |
Canceled Orders | Yes | The orders whose all order items are canceled are sent to AssureIncreff Omni. |
Credential Refresh | No | |
Seller Cancellation | Yes |
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