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We are pleased to announce the latest features and enhancements introduced in Increff Omni.

Summary

The following feature enhancements are covered in this update:

  • Post Pack Staging & Handover Using Gate Pass In Increff Omni

  • Order Hopping & Accept/Reject

  • POS Packing Workflow For On-Premise POS

  • Packbox/ Package SKU Masters

  • Increff Omni Reporting Tool

  • Inventory Exposure Reports

  • Create USP Locations From OMS

  • Feature to Update Return Order Courier Details

  • Display Bin Status In Cycle Count

  • Fallback Print Pop-up For Print-app Failures

  • Change In Failed Order screen in CIMS

  • Increff Omni Screen Names & Icon Addition Updates

  • Change In CSV Upload Limits in WMS, OMS and CIMS

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Key Features

Post Pack Staging & Handover Using Gate Pass In Increff Omni

  • We have introduced Post Pack Staging areas for B2B orders, which enable the consolidation and staging of pack boxes before the handover process to deal with any delays that may arise during the Packing to Invoicing to Handover process.

  • To enable the handover of multiple B2B orders together we have added the support of the gate pass feature in Increff Omni.

  • For more details please refer to Post Pack Staging & Handover Using Gate Pass in Increff Omni

Order Hopping & Accept/Reject

  • Increff Omni now allows the hopping of orders among Increff-managed Fulfilment Systems (SFS, USP, and WMS), for orders that have been routed and split by Increff Omni.

  • Added the support to Enable/Disable Split Required Option for Fulfillment Locations in CIMS Channels.the Fulfillment Location mapped to channels for Splitting/ Routing

  • For efficient store fulfillment in SFS, Capturing and Considering the Store Holidays, Opening and Closing times in Routing, Splitting, and Hopping of Orders are supported now.

  • Added support to Accept/Reject the orders at SKU Qty level in SFS.

  • Auto Hopping the orders after a certain time threshold ( Maximum Acceptance Time ) for non-responsive stores to ensure order fulfillment.

  • For more details please refer to Order Hopping & Accept/Reject in Increff Omni

Note

Setting up of MAT and store schedule is very crucial in determination if the Store is eligible for splitting/routing at any point of time or not. System strictly considers the MAT, store schedule and required by to take decision if an order can be routed to store or not

Please note that below mentioned workflows are not supported after the current release.

Note
  • Creation of UOM Definition that includes an SKU already part of the Virtual SKU definition will not be supported if any splittable Open Outward order is present in Increff Omni system.

  • For any Outward Order that needs to be splitted by INCREFF OMS and contains a Virtual Combo SKU with child SKUs that are part of a UOM definition will move to FAILED order state in CIMS as the case is not supported.

POS Packing Workflow For On-Premise POS

  • In an On-Premise POS system, packing in SFS is only permitted after confirmation from the POS as billing occurs first at the POS. Packing can be put on hold until confirmation from the POS system is received. This can be activated or deactivated at the client level.

  • POS system can retrieve orders from SFS in different statuses through APIs.

  • After billing at the POS, the POS system can notify SFS to release the hold orders.

  • Users can search for orders using the POS order code (a unique identifier shared by the POS after billing) and view the corresponding search results.

  • For more details please refer to the POS packing workflow for on-premise POS

Packbox/Package SKU Masters

  • Increff Omni now supports defining Box SKU Masters for Pack boxes and Package SKUs used in B2B and B2C operations, allowing to auto-populate the Predefined Dimensions and Volumetric weight values in Box SKU Masters in OMS with the scan of box SKU/ package SKU in Omni screens.

  • For more details please refer to Pack Box/ Package SKU Masters in Increff Omni

Increff Omni Reporting Tool

  • Increff Omni will now use an in-house reporting tool instead of Jasper reporting.

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  • The reasons for creating it in-house and migration are:

    • Accessible from Increff Omni dashboard itself, no extra login required.

    • Omni Reporting tool is more secure than Jasper.

    • Resource access control can be enabled at the client-warehouse level.

    • Capability to run multiple reports together.

    • Faster report run time.

  • For more details, please refer tohttps://support.increff.com/support/solutions/articles/36000418929

Product Usability 

Inventory Exposure Reports

  • Added a new screen to retrieve inventory exposure details of an SKU within the time range mentioned across the locations chosen. This screen can be used by the user as a substitute for the Outwards :Order Exposure History - CIMS report in the Omni Reporting tool.

  • Added a new screen to support the fetch of the last successful exposure details for the SKUs of the orders.

  • For more details, please refer to Inventory Exposure Reports In Increff Omni.

Create USP Locations From OMS

  • In Increff OMS, users can now create fulfillment locations for USP along with fulfillment locations of Warehouses and Stores.

  • For more details, please refer to Create USP Locations From OMS.

Feature To Update Return Order Courier Details

  • Omni system now has an update option in CIMS to support the changes in the Return Packet AWB or transporter due to courier activities.

  • For more details, please refer to Updating Return Order AWB & Transporter.

User Interface / Experience

Display Bin Status In Cycle Count

  • On the cycle count screen, the bin status will be displayed.

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Fallback Print Pop-up For Print-App Failures

  • The print pop-up will be opened if document printing fails. If the popup is closed, the file will be auto-downloaded.

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Change In Failed Orders screen in CIMS

  • Partner Code, Partner Location Code, Channel Warehouse ID, and Fail Reason are added to Failed Orders screen in CIMS

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Increff Omni Screen Names & Icon Addition Updates

  • Omni components now have a link to Reports Beta

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  • The following screens have been moved/renamed.

Screen Name

Old Section Name

New Section name

Pre Pack Staging Put Away

B2B Sorting & Combining

B2B Pre-Pack Staging Area

View Pre Pack Staging

B2B Sorting & Combining

B2B Pre-Pack Staging Area

Pre Pack Staging Picking

B2B Sorting & Combining

B2B Pre-Pack Staging Area

Bulk Packing

B2B Packing & Dispatch

B2B Packing and Invoicing

Bulk Invoicing

B2B Packing & Dispatch

B2B Packing and Invoicing

Search Invoices

B2B Packing & Dispatch

B2B Packing and Invoicing

Capture B2B Packet Dimensions

B2B Packing & Dispatch

B2B Packing and Invoicing

Bulk Order Handover

B2B Packing & Dispatch

B2B Handover and Dispatch

Search Handover

B2B Packing & Dispatch

B2B Handover and Dispatch

Technology Architecture 

Change In CSV Upload Limits in WMS, OMS and CIMS

The limits of the maximum number of rows that a CSV file can be uploaded within Increff Omni screens have been reviewed and updated due to technical constraints which could impact the usability of new features like Virtual Combo, Unit of Measurement, etc., and could also lead to architectural issues in Increff Omni system.

For more details, please refer to Change in CSV upload limits in Increff Omni

Report Changes

The following Enhancements have been made to existing reports:

Reports in which new fields are added/modified

Report Name

Field added / Modified

SKU Master - OMS

GRN tolerance days

Expiry: SKU Batch Master - OMS

GRN tolerance days

Order Status Report - OMS

Retry Count, Pre/ Post Pack Staging Location ID

Outward Unfulfillable Order Details - OMS

Added CIMS Order ID, Order Resolution, Removed Last Synced Quantity, Last Sync Updated Time and Excess Order

Outwards : B2C Orders at Channel Sub Order level(Non Split) - CIMS

Unit Sale Price, MRP Column, Sales Channel

Packed Order Details - OMS

External Gate Pass Code

Outwards at Box ID Level - WMS

External Gate Pass Code, Pre/ Post Pack Staging Location ID

Order cancellation Audit - OMS

Not Found, EAN

External Serial Code Item Level Report - WMS

Serial Code Mapped: T/F, External Serial Code

Bin & Item ID Level Snapshot - WMS

Item Created Date, Name, Size, Style ID

Picklist Report - WMS

Removed Is Sorted Column

Non Live Item Reports - WMS

Gate Entry ID

Pigeonhole details at item level - WMS

Channel Order ID, Channel Order Time

Return Order Report Item Level - WMS

Channel Return Order Status, Channel Return Order Expected Date

Return Order Report SKU Level - OMS

Channel Return Order Status, Channel Return Order Expected Date, Reason For Return

Reports in which new filters are added/Modified

Report Name

Filter added/Modified

Inward Report at PO SKU Level - OMS

Gate Entry From, Gate Entry To

Inward PO Details - OMS

PO status

SKU Master - OMS

Style ID

Order Status Report - OMS

Retry Count (ALL / >=3), Pre/ Post Pack Staging Location ID

Shipped Order Items Detail Report - WMS

Order From, Order To

Packed Order Details - OMS

External Gate Pass Code, Handover From, Handover To

Outwards at Box ID Level - WMS

External Gate Pass Code, Pre/ Post Pack Staging Location ID

Order Status Report Detail - OMS

Brand

Non Live Item Reports - WMS

Gate Entry ID

New Reports

Following new reports were developed. 

Item Audit Report - WMS

This report gives the audits of Items within the specified time range.

...

Bin Cycle Count Recommendation Report - WMS

This reports recommends Bins for cycle count based on Item lost in those Bins after which there was no cycle count done.

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Item Eligible For Picking - WMS

This report helps select items eligible for picking via the "Upload Items for Order Picking" workflow.

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BOX SKU Master - OMS

This is a Box SKU Master report with box dimensions and attributes.

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Reports Renamed

GRN at Item Level Report - WMS to Non Live Item Reports - WMS.

Time wise Pending B2C Orders by SLA date - OMS to Time wise Pending B2C Orders with Current Day SLA - OMS.

Reports Removed

Outwards : Order Exposure History - CIMS report is removed as we have moved this report to Inventory Exposure History screen in CIMS.

Enhancements in Omni Standard Integration APIs

New APIs

New APIs

Reference Links

Searching Store Orders Based on Event Types in POS

Search Store Orders (New API)

Managing On Hold/ Billing confirmation for Store Orders from POS to SFS

Update Pack On Hold Status for POS (New API)

Update Return Order Details

Update Returns API (New API)

Existing APIs Enhancements

Exisiting API

Description

Reference Links

Enabling Accept/ Reject feature by API

New fields added to support order hopping for stores.

  • sellerCancelledQty

  • customerCancelledQty

  • acceptedQty

  • rejectedQty

These fields will also provide you with more comprehensive information on your canceled orders.

Seller Cancellation API

Return Order Creation

Return order creation can now be done in two ways:

  1. When AWB and transporter details are available, the marketplace can directly provide them as before.

  2. If the AWB and transporter details are not available, the marketplace will need to provide additional fields to Increff for fetching this information from the logistic aggregator. This is particularly important when the client is using Increff for logistics integration.

  3. The extra fields required are product name, brand, color, category, subcategory, serial number, price, final amount paid, image URL, Store credits, sub tax items, type of tax applicable, tax rate, total tax, type of return, currency, region type, seller GSTIN, consignee GSTIN, return reason, package dimensions, shipping address, billing address, and order details.

Create Return Order API

Volumetric weight in Pack Call

New fields added

  • volWeight

  • boxSkuId

  • skuDimension

Pack Order API

GRN Notifications

New fields added

  • partnerCode

  • partnerLocationCode

Outward Sales posting

New fields added

  • awbNumber

  • omsOrderId

  • omsItemId

Outward Sale Posting API

Inward order creation API

New field added

  • orderItemCode

Create Inward Order API

  • The client system should be designed to have the flexibility to disregard non-mandatory fields.

  • Please note that the API updates have been added to the document which contains detailed information about the new features and enhancements. To obtain a comprehensive view of the updated APIs, please refer to all the APIs here.

Deprecated Omni Standard APIs

Below mentioned Omni Standard APIs are deprecated for future use and the new APIs are available which should be used in future.

Existing API

Use case

New API

Unhold Order API

To update unhold Flag for any order which is created and onhold for any Fulfillment Location

Update Order Properties API

The existing API Endpoint will be functional till End of June 2023. Please make the changes in the API workflow with the updated API mentioned above at the earliest.

USP Integration

Existing APIs Enhancements

In the following USP APIs, the URL has been updated in this release. The “/pass” at the start of the Url has been removed.

  1. Create Manifest: /pass/manifest/create → /manifest/create

  2. Add Awbs to Manifest: /pass/manifest/add-awb → /manifest/add-awb

  3. Remove Awbs from Manifest: /pass/manifest/remove-awb → /manifest/remove-awb

  4. Close Manifest: /pass/manifest/update/{manifestId} → /manifest/update/{manifestId}

  5. Handover: /pass/handover → /handover

Note

External WMS needs to make these changes before the deployment. Please contact Omni Support for any queries.

Enhancements in Standard Marketplace Integrations

Store Fulfillment and Order Hopping Support for TataCliq Orders

  • Increff OMNI SFS (Store Fulfillment Solution) integration with Tatacliq is now available. The store fulfillment feature is now supported in Tatacliq.

  • TataCliq Integration now also supports Order Hopping.

    • Manual Cancellation for Order line items can be done by the user from OMNI OMS's UI which will send a Rejection call to TataCliq systems.

    • Once the Item is marked as rejected in the Tatacliq system, it is allocated to another slave order with the same Channel Order Number.

    • The New hopped order will be synced to the OMNI system.

Order Hopping Support for Myntra Orders

  • Increff Myntra integration now supports hopping, whenever a user decides to reject an order or part of an order from a particular warehouse, the seller cancellation will be done by the user. Increff will send the Rejection call to Myntra Systems.

  • The New hopped order will be synced to the OMNI system against the rejected quantity of order to the warehouse where inventory is available.

Visibility of Delivered Amazon Orders

  • Added Support to get the order details for Delivered status orders from Amazon. Visibility will be there in Omni reports.

Multi-warehousing support in Magento

  • Introduced multi-warehousing support through our advanced order splitting and routing capabilities. This means that we can now split and route all orders to different locations mapped to the client-channel pair, providing seamless fulfillment across multiple locations.

  • As Magento does not support multi-warehousing and does not split orders based on location, we have implemented this functionality to support multi-warehousing.

All the orders will be split based on the selected logic of splitting and routing

New Channel Integrations

Integration

Description

Reference Links

Channel Engine Integration

  • Added support for integrating with Local and International marketplaces like Zalando, Ebay, Wish, etc with the help of Channel Engine.

  • Currently live with new marketplace Zalando (UK) using Channel Engine integration.

  • Please refer to this website for a list of marketplaces at Channel Engine.

Channel Engine(Marketplace Aggregator)

Udaan B2B Integration

  • Added support for Udaan B2B Integration with Increff OMNI system

  • Order Management, Account, Catalogue, and Inventory API Workflows are supported

Udaan B2B

Jiomart Integration

Added support for Jiomart Integration with Increff OMNI system

Jiomart

Cred Integration

Added support for Cred Integration with Increff OMNI system.

Cred

Pharmeasy Integration

Added support for Pharmeasy Integration with Increff OMNI system.

Pharmeasy

Meesho Integration

Added support for Meesho Integration with Increff OMNI system.

Meesho

Nykaa Jit Integration

Added support for Nykaa Jit Integration with Increff OMNI system.

Nykaa Jit

THG-Ingenuity Integration

Added support for THG-Ingenuity Integration with Increff OMNI system.

THG-Ingenuity

Logic POS Integration

Added support for Logic POS Integration with Increff OMNI system.

Logic POS

Upcoming Integration Roadmap Items

  • Lifestyle integration

  • Microsoft D365 ERP Connector

  • Enabling the B2B2C business model in Increff Omni, For more details please refer visit here

  • Enabling support to update return order details like status, tracking code, transporter, and expected return date for different marketplaces

New Version Details

Module

User Interface Version

Application Version

CIMS (Channel Integration Management System)

10.3.0

10.9.0

OMS (Order Management System)

10.3.0

14.1.0

WMS (Warehouse Management System)

11.5.1

11.4.0

Omni Standard Integration

4.14

Google Chrome versions supported

90.0 and above

Have any Questions?

Please feel free to reach out: Increff Fresh Desk

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