Page Comparison

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Full Order Cancellation from Assure Increff OMS

1. If the order status in Assure Increff OMS is FULFILLABLE then Full order cancellation is allowed. There will be two cases.

   1. E-Invoice is generated in ERP but not pushed to Increff

      1. Clients can download reports by date range for such orders which were cancelled after order posting to client’s ERP via Ajio VMS Reports UI. 

      2. Clients have to manually generate a credit note against it and keep it in the ERP. There is no need to share it with Ajio.

   2. E-invoice is still not generated in ERP

      1. No action to be made.

2. If the order status in Assure Increff OMS is PROCESSING then Full order cancellation is allowed till order is PACKED in WMS. For such orders below steps to be performed by the seller.

   1. E-invoice is generated in ERP and pushed to Increff

      1. Clients can download reports by date range for such orders which were cancelled after order posting to client’s ERP via Ajio VMS Reports UI. 

      2. Clients have to manually generate a credit note against it and keep it in the ERP. There is no need to share it with Ajio.

3. After Order is PACKED in WMS, there will be no full order seller cancellation supported.

Partial Order Cancellation from Assure Increff OMS

1. If the order status in Assure Increff OMS is FULFILLABLE then there will be two cases. In both the cases, OMS will allow the seller/user to request cancellation but it can result in error on UI because of below mentioned cases.

   1. Order is posted to ERP for making E-invoice

      1. Partial order cancellation is not supported here

   2. Order is not posted to ERP for making E-invoice

      1. Partial order cancellation is supported here

2. Partial order seller cancellation is not supported once order will be moved in PROCESSING status in OMS.

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Full Order Cancellation from Assure Increff OMS

1. Full order seller cancellation is allowed till order is PACKED in WMS. 

2. After packing there is no support for full order seller cancellation.

Partial Order Cancellation from Assure Increff OMS

1. Partial order seller cancellation is allowed till order is PACKED in WMS. 

2. After packing there is no support for partial order seller cancellation.

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1. There is no support for handling Partial Ajio Business Cancellation. As it is a manual task at Ajio, It can very rarely happen that we may receive Partial Ajio Business Cancellation. In this case during packing an error will be thrown saying that order needs to be cancelled in both Ajio and AssureIncreff OMS. In this case below steps need to be performed.

   1. Ask the Ajio team to cancel that particular order manually.

   2. Cancel these orders from Assure Increff OMS.

   3. Clients can download reports by date range for such orders which were cancelled after order posting to client’s ERP via Ajio VMS Reports UI. 

   4. Clients have to manually generate a credit note against it and keep it in the ERP. There is no need to share it with Ajio.

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