A groundbreaking enhancement to the WMS has been announced, introducing forward video-capturing capabilities. This update revolutionizes the management and processing of forward packaging in response to market needs and requirements from leading marketplaces such as Amazon, Myntra, Ajio, and Nykaa.

Why This Update Matters?

The e-commerce landscape now requires transparency and accountability in the order fulfillment process, with major marketplaces implementing policy updates that mandate the submission of forward packaging footage for SPF claims. This new policy aims to enable all stakeholders to confidently verify the integrity of the packaging process, establishing forward video capturing as an essential tool for operations.

By introducing forward video capturing into our WMS, we're not just meeting marketplace requirements; we're setting a new standard for transparency and efficiency in warehouse management. Welcome to the future of WMS, where every package is packed with confidence.

Highlights

• Optimized Packing Process with Video Support: The Piece-Packing Screen has been updated to support the new video capture feature, intelligently managing the recording process based on the packing scenario and ensuring that video capture aligns perfectly with operational workflows.

• Streamlined Media Management: We've refined the video file naming conventions and storage processes for both return and forward order processing, incorporating video size and duration for comprehensive tracking. The forward order videos are now meticulously named and stored, facilitating easier retrieval and management.

• Audits: Audit logs are maintained at the warehouse level for enabling/disabling this configuration at the backend, later we can plan to make it accessible to admin users.

Prerequisites and Configurations

NAS devices should be installed in the warehouse’s local network.

Setting up NAS Hardware

Forward Video Capturing Configuration

Operational Scenarios Addressed

We've tailored the video-capturing process to accommodate various packing situations, from single-package without split-piece-packing to multi-pack boxes with split-piece-packing. Each scenario is designed to ensure that video capturing is seamlessly integrated into the packing process, enhancing compliance without compromising efficiency.

Video Capturing during Forward Order Processing

Piece-Packing Screen

1. During Piece packing, WMS fetches NAS configuration for forward order processing and logs in to NAS at the backend.

2. As soon as the user scans the item ID for piece packing (or Outward Box ID in case of split-piece packing), the system checks for video capture configuration at the channel level.

3. If video capture for forward order is set as false by the user, the system continues with normal packing flow without recording the video.

4. Else, the videos will be recorded as mentioned below for following cases:

   1. With normal Piece Packing

      1. Single Pack Box
         For each order, a video will be stored in NAS for complete processing commencing from scanning of first item and completion of packing process.

         1. The video recording will commence upon scanning the first item IDs. After scanning and quality checking all the items, the video is temporarily saved in the database when the "Complete Packing" button is clicked.

         2. Upon clicking "Print invoice & shipping label," the video will be captured and stored once again temporarily.

         3. Following AWB scan after invoicing, the final video from item scanning until AWB scan will be transmitted to NAS device. However, if Skip AWB scan configuration is enabled, the final video will be sent to NAS only upon generation of shipping label and invoice.

         4. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

      2. Multi-Pack Box
         Each pack box closure will have a video clip stored at NAS. Invoicing and shipping labels will be included in the last pack box video clip.

         1. The video recording will commence upon scanning the first item IDs. Following the scanning and quality check of all items within a pack box, when the user selects 'close box', we store the video up to that point in the database and also transmit it to the NAS device for storage.

         2. Likewise, as each pack box is closed, its respective video will be transmitted to NAS for storage.

         3. In the case of the last pack box, the recorded video will encompass complete packing, invoice and shipping label generation, as well as AWB confirmation scan.

         4. Consequently, there will be an equal number of videos as there are pack boxes; these videos can be accessed at order level. Furthermore, naming conventions for videos will aid in identifying those associated with a particular order.

         5. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

   2. With split-piece Packing

      1. Single Pack Box or Multi pack box
         The videos will be captured separately based on the action mentioned (scanning Items to Outward Box and Generating invoice/ shipping labels):

         1. Scan Item(s) tab: The video recording will commence upon scanning the first item IDs. After scanning and quality-checking all the items when the Create Shipment button is clicked(while generating Outward Box), the video will be saved and sent to NAS device for storage.
            For multiple pack-boxes, the video will be stored to NAS for each pack box.

         2. Scan Outward Box tab:

            1. The video recording will again commence upon scanning the Box ID. The video is temporarily saved in the database when the "Complete Packing" button is clicked.

            2. Upon clicking "Print invoice & shipping label," the video will be captured and stored once again temporarily.

            3. Following AWB scan after invoicing, the final video from item scanning until AWB scan will be transmitted to NAS device. However, if Skip AWB scan configuration is enabled, the final video will be sent to NAS only upon generation of shipping label and invoice.

         3. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

Accessing Videos and View/ Retry pending or Failed Video Uploads

How to Access the Videos?

View & Retry Pending/ Failed Video Uploads to NAS in WMS

File name convention at NAS

File name for forward order videos will have the following pattern:

ChannelOrderCode_ShipmentID_timestamp