B2C Return Workflow support at OMS via APIs
Supporting Partial Seller cancellation in OMS via APIs
We are pleased to announce the latest features and enhancements introduced in Increff Omni.
We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:
New OMS API Support
Support to capture External Serial Codes while packing in SFS and OMS UI
Support marketplace integration for perishable products
Seamlessly pack B2C orders in multiple boxes or a single packet, perfect for those with large, bulky items or diverse product categories.
Unlock internal backend configurations for multi-pack boxes and box labels at the channel level. Customize settings to suit your client and channel needs with a simple request to our Omni Success team.
When the 'Allow box label' configuration is disabled, only one shipping label is generated for the entire shipment, even if multiple pack boxes are included. However, enabling it results in the generation of individual labels for each box.
Treat multi-piece shipments as a single entity. The system mandates scanning and manifest inclusion of all packets before allowing manifest closure. This ensures that all child boxes are accounted for and scanned during the handover process.
Below B2C processes/flows will have changes on enabling the B2C Multi Pack Box feature.
Packing Flow
Capturing Package Details during Packing
Manifest Flow
Handover Flow
Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.
These attributes are configurable in the Order Management System (OMS).
Order & Order Line Item Custom Attributes can be defined at the client level. These can be created or updated by various systems such as the ERP or Marketplace.
The APIs are available for the creation, updation, and retrieval of custom order and order item attributes
The existing inward/ outward order & order item attribute keys can also be updated.
Clients can use their own external item codes for itemizing products and map those while packing.
External Serial Codes field can be used to capture Myntra Tag Loop in SFS and OMS UI. It can also be used to capture an IMEI number or any other identifier.
Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.
Occasionally, extra pack boxes slip into shipments after RMS invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.
The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.
Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.
Our enhanced listings upload feature now allows you to effortlessly correct your listings as needed, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.
To enhance efficiency, we've simplified picklist management for warehouse supervisors. Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.
This enhancement applies to both Default and Express Picking, streamlining your workflow.
Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.
Below are the differences between .webm and mp4:
Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB
Time to process for mp4 is increasing from 25 seconds to 37 seconds
Quality of Video: The quality of video increases noticeably
It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.
It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.
We have moved the barcode field in the create and update product master CSV upload template to the first column.
We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.
The following entities have been moved/renamed/removed.
Component | Screen Name | Changes |
|---|---|---|
Omni Reporting | Home page, WMS, OMS and CIMS navigations. | Changed the nomenclature. RENAMED Reports (Beta) to Reports. Beta keyword from Reports (Beta) icon is removed. |
Omni Reporting | Home page, WMS, OMS and CIMS navigations. | REMOVED the existing Reports icon(which points to the Jasper reporting) |
Maximum items allowed: 2K items
The following Enhancements have been made to Omni reporting:
Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.
To begin with, we will enable all the snapshots and summary reports for scheduling.
Report Name | Field added / Modified |
QC Reject Reasons Report - WMS | Vendor Name |
SKU Master - OMS | Updated At |
B2C Orders at Channel Sub Order level(Non Split) - CIMS | Shipping Charge Style |
Inward Report at Item Level - WMS | Bin QC Status Old Bin ID Putaway Bin ID Putaway Bin Location Name |
Manifest Report Detail - OMS | Client Name Fulfillment Location Name External Shipment ID |
Shipped Order Items Detail Report - WMS | Box SKU ID First GRN Date AWB Number |
Outwards Flipkart Item ID mapping Report - CIMS | Report renamed to B2C Orders at Channel Sub Order level(Non Split) - CIMS |
Order Status Report - OMS | Order Acceptance Status |
Order Status Report Detail - OMS | Order Acceptance Status |
Return Order Report Item Level - WMS | Forward Fulfillment Location Name |
Return Order Report SKU Wise - OMS | Forward Fulfillment Location Name |
Permanently Lost Item Details - WMS | Actor |
SFS : Outward Shipped Order Item details | AWB Number |
B2C Hour Wise Productivity - WMS | Orders Dispatched |
Inventory Ageing - WMS | MRP Style ID Sku Desc Size |
B2C Outward SKU Wise Report - OMS | Order Type |
Report Name | Filters added / Modified |
Return Gate entry Report - OMS | Gate Entry Item Status |
SFS : Audit Log Report - OMS | Object Type |
Order Status Report - OMS | Final Resolution |
Inward Report at Item Level - WMS | Channel Order IDs (single text to comma separated) |
Manifest Report Detail - OMS | Manifest Closed From Manifest Closed To Date Range - 92 |
Picklist Report - WMS | All Date Ranges are made to 31 days |
Listing Snapshot - CIMS | Channel SKU ID (single SKU to comma separated) Global SKU ID (single SKU to comma separated) |
SFS : Outward Shipped Order Item details | Order From, Order To (maximum date range of 31 days) |
Following new reports were developed.
B2C Return Workflow support at OMS via APIs
Supporting Partial Seller cancellation in OMS via APIs
Return Gate entry creation time in Return Posting to ERP
Update Channel listing API
Add API for: Pass External ItemCode details in Sales Posting API to POS
Allowing partner and partner location codes mapping for Non-ERP channels
New APIs | Description | Reference Links |
|---|---|---|
Exisiting API | Description | Reference Links |
|---|---|---|
Feature | Description | Reference Links |
|---|---|---|
Marketplace/ERP | Integration Type |
|---|---|
Module | User Interface Version | Application Version |
CIMS (Channel Integration Management System) | ||
OMS (Order Management System) | ||
WMS (Warehouse Management System) | ||
SFS | ||
Omni Standard Integration | ||
Google Chrome versions supported | 90.0 and above | |
Please feel free to reach out: Increff Fresh Desk