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Media Rerieval of Orders

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(New Screen) Order Processing Videos / Images

Use case: In the solution, that is currently being provided that videos are stored in NAS storage and images are stored in the cloud. This leads to an increase in workload as the user is required to download five images from five different links and retrieve the video from NAS storage. The consolidation of images and videos takes an entire day for one person. Therefore, there is a need for a one-click solution to download both the video and images.

it’s not feasible for the operations team to download multiple images(4-5 images per AWB) for the return orders which are being uploaded for SPF claims(average of 700-800 products per day across warehouses).

According to their perspective, the image and video retrieval process is time-consuming, especially when capturing 10 images for a single return. They express the inconvenience of having to download a total of 11 URLs: one for the video and 10 for the images, which they find quite burdensome. Consequently, the client is requesting a single URL for the retrieval of all images related to a return order or AWB.

To provide a consolidated view for downloading return order processing videos, forward order processing videos, and return order processing images, create a new screen with the following features:

We will keep forward order processing as our base order selection process (similar to order manager).

  • Following filters need to be provided:

    • From Date, To Date, Client, Channel, Channel Order ID

    • Order ID

  • Following details to be displayed in table format:

    • Order ID, Client, Channel, Channel Order ID, Channel Order Time, Required By Time

    • Action Buttons (can be shown in dropdown with action button as vertical three dots)

      • Download Video Link for Forward Videos

      • Download Video Link for Return Videos

      • Download Return Images link

      • Download All

    • Action Buttons should be visible on the basis of data fetch from backend, i.e., if no video is available for return processing, don’t show button to “Download Return Videos”

Screenshot 2024-02-08 1359391-20240208-083042.jpg

image-20240208-095231.png

Enable user to download videos & images captured during the return processing from the search return order screen

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