We are pleased to announce the latest features and enhancements introduced in Increff Omni.

Highlights

We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:

• Support Multiple Packboxes in a shipment for B2C Orders

• Introduced Order Custom Attributes

• New OMS API Support

• Support to capture External Item Codes while packing in SFS

• Support to capture External Serial Codes while packing in SFS and OMS

• Support marketplace integration for perishable products

• Update Channel listing at CIMS

Breaking Changes: API Changes

• We are moving to the new version of the OMS APIs. The external systems that are using Increff OMS V0 APIs should start the implementation of V1 APIs and the deadline for completion of Dev and testing is 1st December 2023.
  Please refer to Migrating from Increff v0 to v1 OMS APIs for more details.

• In API Outward Sales Posting APIs to POS (For Stores)(Beta), The acceptable value of object SubOrderItems.orderItemCodes was previously of String type but now it is List<String>

Key Features

Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling

• Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.

Introduced Order Custom Attributes

• Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.

• Adding some examples:

  • Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP

  • Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP

  • Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.

Support to capturing and mapping External Item Codes while packing in SFS

• Clients can use their own external item codes for itemizing products and map those while packing.

• WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.

Support to capture External Serial Codes while packing in WMS and SFS

• The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.

• Tag loops can be captured in SFS and WMS while packing.

Product Usability 

Added support in CIMS to retry Failed return Orders

Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.

Added an option to remove pack-boxes from an OPEN shipment

• Occasionally, extra pack boxes slip into shipments after RMS invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.

• The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.

• Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.

Update Channel listing at CIMS

Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.

Added functionality to turn on/off all channels at once in the Picklist Configuration Screen

• To enhance efficiency, we've simplified picklist management for warehouse supervisors. Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.

• This enhancement applies to both Default and Express Picking, streamlining your workflow.

Added video conversion functionality from .webm to .mp4 while capturing Return videos

• Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.

• Below are the differences between .webm and mp4:

  • Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB

  • Time to process for mp4 is increasing from 25 seconds to 37 seconds

  • Quality of Video: The quality of video increases noticeably

User Interface / Experience

Revisited the order of CSV headers in product creation and updation of sample CSV template

We have moved the barcode field in the create and update product master CSV upload template to the first column.

Shifted the cancel order option from the left corner to the right corner in the Search Orders screen

We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.

Increff Omni Screen Names & Icon Addition Updates

• The following entities have been moved/renamed/removed.

Technology Architecture 

Added restrictions on the number of items that can be present in a bin

Maximum items allowed: 2K items

Added New Channel type EFS support in CIMS

A new channel type EFS has now been added. This channel type represents the channel integrations done with any External Fulfillment System using Increff OMS APIs.

Report Changes

The following Enhancements have been made to Omni reporting:

Introduced reporting scheduler in Omni Reporting

• Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.

• To begin with, we will enable all the snapshots and summary reports for scheduling.

Reports in which new fields are added/modified

Reports in which new filters are added/Modified

New reports developed

Transporter Wise AWB Count Report - OMS

B2C Order Wise SLA & Pendency Report

Listing Update Dependency Check Report

Virtual/Perishable Flag and Barcode Update Dependency Check Report

B2C Stage Wise SLA Dashboard

Inward Order Custom Attributes

Outward Order Custom Attributes

Attribute Definition Mapping

Enhancements in Omni Standard Integration APIs

New APIs

Existing APIs Enhancements

Enhancements in Standard Marketplace Integrations

Myntra API Enhancements

Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate

Shopify API Enhancements

Added support to fetch Catalogue from Shopify Webshop using API automation

Amazon Smartconnect Returns API Enhancements

• Enabled support for Returns Re-routing / Re-planning

• Enabled support for creation of Replacement type Return Orders

Flipkart API Enhancements

Enabled support to get Proof of Delivery of all Delivered orders

Firstcry API Enhancements

Enabled support to pass Minimum manufacturing date corresponding to Minimum Expiry date for perishable products to Firstcry marketplace.

Magento API Enhancements

• Enabled support for Magento systems to create Customer Returns Expectation in Increff system without generating the Return AWB and at later stage Increff system will pass the information to logistic aggregators for Courier partner assignment and Return AWB generation.

• Enabled Notifications push for Forward and Return orders to front-end Magento System.

• Enabled support to send Return order acknowledgment to Magento front-end system once Return is created in Increff system

• Enabled support for Return to Origin type Return orders in Increff WMS by consuming Logistic partner notifications from Logistic aggregators like Clickpost, Shiprocket etc.

• For more details you can refer to Magento Integration

New Integrations

Added new API integrations for below Marketplaces and ERP systems.

Upcoming Integration Roadmap Items

New Version Details

Have any Questions?

Please feel free to reach out: Increff Fresh Desk

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