Create Return Order API

Inbound | POST | /return/return-orders

Summary

This API is used to create B2C return orders in Increff Omni.

Description

This API is used to create B2C return orders in Increff Omni. One order item represents only one quantity of an SKU. If there are multiple quantities of the same SKU then multiple order items should be created.

Request

{
  "forwardOrderCode": "108",
  "returnOrderCode": "100078",
  "locationCode": "Wid234",
  "returnOrderTime": "2020-10-16T20:22:28.000+05:30",
  "orderItems": [
    {
      "itemCode": "I10098",
      "reason": "Different Size",
      "channelSkuCode": "10007345"
    }
  ],
  "orderType": "CUSTOMER_RETURN",
  "awbNumber": "HYN402",
  "transporter": "transporter"
}

Parameter Name	Data Type	Description	Mandatory
`forwardOrderCode`	String	Forward order code for which return order is being created.	yes
`returnOrderCode`	String	Unique identifier provided by the channel for the return order being created.	yes
`locationCode`	String	Location code of the warehouse where the return order will be received.	yes
`returnOrderTime`	String	Time at which return order got placed by customer	no
`orderItems`	Object[]	Array of order items, order items represent each line of return order.	yes
`orderItems.itemCode`	String	Unique identifier provided by the channel for the return order item.	yes
`orderItems.reason`	String	Reason for return as given by the customer.	yes
`orderItems.channelSkuCode`	String	SKU code for return order item.	yes
`orderType`	String	Type of return. Possible values - SELF_SHIP,CUSTOMER_RETURN,RETURN_TO_ORIGIN	yes
`awbNumber`	String	Courier tracking number.	no
`transporter`	String	Courier partner name.	no

Response

Empty Body

HttpStatus : 200