Skip to end of banner
Go to start of banner

Video Capturing during Returns User Manual

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 5 Next »

Pre-requisite

  • Return Video Capture configuration must be enabled to capture return videos(steps are shared below)

  • The latest version of the print app must be installed to store videos in NAS

  • Only users with wms.admin role have access to this screen. Hence, the required user access should be given to authorized users.

NAS Configuration in WMS

NAS configuration is warehouse-specific.

Steps for setting the Video Capture Configuration in WMS

  1. GO to WMS.

  2. Go to the Video Capture Configuration screen present in the Configuration Section.

  3. Enter the NAS IP Address, Username, and Password. You can assign a Base folder name.

  4. Save the configurations. A success message would show once the configurations are saved successfully.

  5. The connection setup can be tested by clicking the button Test Connection Setup. A test video will be captured and saved in the NAS storage by the system and a test successful pop-up message will be shown.

Enabling Return Video Capturing Configuration in WMS

Please follow the below steps to enable the return video capturing. These steps should be followed after the NAS setup.

  1. Go to WMS-> Video Capture Configuration screen.

  2. Turn on the toggle for Return Video Capturing.

  3. A confirmation message will appear to Enable Video Capturing. Confirm as Yes.

Video Capturing during returns

Below are the steps for Video Capturing during returns.

Search and Download the Video

Below are the steps for searching and downloading the captured video for returns.

  1. Go to WMS-> Search Return Orders screen

Error Handling

  • If any error occurs during video capture, such as recording stops unintentionally, user will be prompted

  • As soon as any bin with QC fail item gets scanned, UI will save video till that point in indexedDB and if due to any issue recording interrupted, UI will send that captured video to NAS on screen reload

  • If any error occurs during sending the video to Backend, mark the status of that video in the indexedDB as failed and start the retry mechanism for that video

  • If user stays idle for around 10mins, recording will pause and a prompt will appear to confirm resuming the video capturing

  • If any video is uploading to NAS, an alert will be present on the screen informing user to not navigate away from that screen

  • In case user press reload mistakenly during video capturing, a confirmation prompt will appear

Capture Video on UI Front

  • As soon as return order processing screen loads, UI will fetch configured NAS configurations and pending videos files (from indexedDB) to send to NAS. If pending videos is present in indexedDB, UI will start sending video blobs to NAS.

  • The system will start capturing the video as soon as the user scans the AWB in return processing.

  • As soon as recording starts, a video preview will appear on the screen with three possible resolutions : mini player, theatre mode, and full screen mode. One can toggle b/w these modes by hovering over the preview element.

    • Mini player mode is floatable and can be dragged to other part of screen

  • If user marks any item missing or on bin scan of any QC fail item, video blob till that point will get saved into indexedDB.

  • No labels