Feature | Category | Summary | Value Add |
Multi clients in 1 instance | Client Masters | Clients can be added by specifying their name, tax information and address details | Clients represent the legal entities which are capable of independently holding and selling inventory. Each client can have its separate products that it can sell |
Multi clients timezone support | Client Masters | Multiple clients can have different time zones. Each client will only see things in their timezone. Include all UI, Reports etc | 3PL players having business in multiple geographies can run Increff OMS across the world |
Printer Setting and Print demo | Configurations and Settings | Set printers as per the the requirement of the process | Select the print being used for the various operation like GRN, packing, Invoicing etc |
Map external detail/code like IMEI number, warranty card no etc during Order Processing, Returns | External Serial Code Usage | An external Serial Code can be captured against items getting processed. Serial Codes like warranty card no, IMEI number etc | Map external reference number or IMEI/ code/batch etc to the product. Now these barcodes will be available in all sorts of reporting |
Generate Item IDs in system OR Use External Item Ids for Order Processing and Returns | External Serial Code Usage | Generate Item IDs in system by QTY or by CSV upload OR Use External Item Ids of other systems | If client is using Other WMS that support Item Ids those can be used in Order Processing OR Increff system can generate its own. Item Ids helps in processing orders at large scale and in returns. |
Near real time inventory sync. 5-30 second. | Inventory Exposure | Near real time inventory sync across all sales channels. Market places, custom brand websites and ERPs . 5 - 30 second sync time | Near real time inventory sync across all sales channels. Market places, custom brand websites ands . 5 - 30 second sync time |
Inventory upload via CSV and via Integrations | Inventory Exposure | Increff OMS can take inventory updates from ERP systems or POS systems. And also via CSV upload. | Seamless integration capabilities. Client ERP or POS system sends inventory to Increff OMS, OMS amplifies it to all the marketplaces and channels |
Order creation by UI or APIs | Order Management | Increff OMS supports order creation via standard APIs and via CSV upload in OMS UI as well. Increff OMS has variety of fields that captured during order creation like SLA, Start processing time, on hold, order priority, customer/supplier into etc. | Multiple ways of order creation and standard APIs. |
Check complete history of an order | Order Management | All the activities with the time and person who performed them will be shown. | Know the complete history of the Order, who packed, who confirmed it, who marked it dispatched etc. When inventory allocations happened, when hoping happened etc |
Splitting and routing of order | Order Management | Increff OMS can do order routing and splitting on the basis of available inventory in the system | Frontend webshops like shopify, SFCC don't have a evolved routing and splitting workflow, now Increff OMS can do order routing splitting to support such channels |
Algorithms for order splitting and routing | Order Management | At a client level a routing algorithm can be selected based on which system will do splitting and routing. Currently we have two alogs, minimise shipments and minimise delivery distance | Increff OMS supports multiple algorithms for Optimising logistics costs and delivery timelines. |
Cluster creation, definition and mapping | Order Management | Define clusters and map area codes to clusters to do routing | This will enable the client to define clusters and based on the area code mapping to clusters and cluster priority they will be able to efficiently split and route orders. Since each client can have define own cluster priority and cluster mappings this is a big value add for efficient fulfillment. |
Order Auto Inventory allocation | Order Management | Configurable Immediate "Auto inventory allocation" for All orders. Also if inventory is assigned partially, Increff OMS can auto assign more as inventory is GRNed | Auto allocate inventory at the time of placing the order itself to improve fulfilment of B2B orders. |
Order Tax data and breakup | Order Management | Increff OMS supports placing B2B orders with and without invoice and tax breakup. Tax can also be auto calculated at time of invoice generation. Tax rule /(GST) compliant invoicing mechanism. these orders can be pushed to WMS via API integrations | Option to upload tax details at an SKU level to ease financial reco of inward and outward orders. Auto tax computation for Inter state, Intra state stock transfers. |
Orders and Order types | Order Management | Increff OMS supports all kinds of B2B orders, stock transfer, return to vendor, B2B to customers, to popular XYZ like shopper shop etc. Increff OMS can push these to WMS systems via API integrations | Print Invoices in multiple formats eg shopper stop, Myntra etc based on the customer requirement. |
Manual Order Deallocation | Order Management | Items within an order for which inventory has been allocated can be manually deallocated without cancelling them. Deallocated orders, when retried, are re-allocated based on update inventory present | Deallocation of a order item frees up inventory previously allocated to it. This inventory is made available for other orders. Such deallocation is useful if it is not desired to allocate/fulfill certain orders |
Order Item expiry related details specification through batch ID | Order Management | For order items of perishable products, instead of the minimum-expiry date, the internal batch ID can also be specified. Order allocation is done only from the specified batch (even if | Orders for perishable items can be placed keeping a custom expiry threshold. This prevents allocation of inventory that might be expiring too soon |
Order Item expiry related details specification through minimum-expiry date | Order Management | For order items of perishable products, a minimum-expiry date must be specified. Order allocation is done to ensure allocated inventory expires after the provided minimum expiry date | Orders for perishable items can be placed keeping a custom expiry threshold. This prevents allocation of inventory that might be expiring too soon |
E Invoicing | Order Processing | Increff OMS has integration with E Invoicing services providers like clear tax. | Seamless E invoicing capabilities for client's B2B business |
Invoicing capabilities | Order Processing | Increff OMS is integration to Increff RMS services which can print invoices in client's required formats. Increff OMS can also fetch invoices from ERP systems if required. | Increff OMS can print invoice pdf in client's required formats |
Capture Shipment dimensions | Order Processing | Increff OMS can capture Shipment dimensions while order packing. These dimensions can be sent to logistics while generating the shipping labels. | Pay logistic based on actual volmetrics of the shipments being dispatched. |
Easy manifest generation | Order Processing | Single screen to generate Manifests for all channel and transporter combinations open orders are present | One single screen to generate manifests |
Pigeon hole association | Order Processing | Increff OMS, also give easy options to consolidate multi line items orders before packing. | Useful for operations |
Piece handover is done by channel wize OR by Manifest wise | Order Processing | Piece handover can be done by channel wize or by Manifest wise by selecting tabs while doing handover | Print POD for the dispatched shipments with order id, pincode and scannable AWB. |
Auto Order selection during packing | Order Processing | While processing Orders in OMS via picklist Id, upon scanning the SKU system auto select the right order on basis of SLA, Priority, Channel and multi, single items. | Useful for operations |
Channel Agnostic packing stations | Order Processing | System auto selects the right pre-configured printers as per the channel. | No hassle of managing too many packing stations channel wise. Removes additional steps in operations |
Search orders by selecting the status of the orders | Configurations and Settings | Search orders by selecting parameters like status, date range etc | Useful for supervisors for pulling details of orders based on filters. |
Search return orders based on various return order parameters like tracking Id, return order Id, forward Order Id | Configurations and Settings | Search return orders by selecting parameters like date range, return order Id etc | Useful for supervisors for pulling details of return orders based on filters. |
Managing QC Fail reasons | Configurations and Settings | Increff OMS has standard and fixed QC Fail reasons in the system. Also apart from this client can add their own custom QC Fail reasons. | This gives flexibility to client to manage the QC control in terms of failure reasons customisation. |
SKU Masters | Products Masters | Product creation requires a CSV based upload of details such as client's SKU ID for the product, brand ID, size, color and other features. | Product data consolidates all information for identifying the product uniquely as well as for storing product description, attributes and images which can be used for comparison and QC status determination in other stages |
Custom SKU Attributes | Products Masters | Increff OMS supports upto 15 custom attributes. Client can define the headers. Increff OMS can show these attributes and values on multiple screens. Like Packing, sorting, return processing, Order views etc. | Custom SKU attributes makes the product configurable for any line of business. |
SKU dimensions | Products Masters | Increff OMS supports separate fields for capturing SKU dimensions. | SKU dimensions are helpful in computing the right logistics costs, storage costs etc. |
Support for Perishable/expirable products and Batches | Products Masters | Products which have a definite expiry date can be marked as perishable when uploading product details | Expiry of perishable items is taken into consideration when allocating orders. Orders for perishable items are allocated from non-expired inventory in a FEFO (First Expiring First Out) maner |
Manually expire a Batch | Products Masters | A Batch (representing a grouping of items with same manufacture and expiry dates) can be manually marked as expired prematurely | In case of defects with a certain batch of perishable items, the entire batch can be marked as expired to prevent allocation to orders |
Return Data Integration with Marketplaces | Return Management | Expected return data is auto populated and stored as reference with forward orders. Incase integrations are not there same can be uploaded manually | Fetch returns expected data from the MPs paytm, flipkart, Myntra |
Processing Returns without expectations | Return Management | Increff OMS allows processing returns even when return expectation is not received from marketplaces | Many marketplaces are unable to give 100% returns data even with API integrations. Why block the floor in such scenarios. |
Capture Images for Bad Returns | Return Management | Capture upto 10 images of the bad returns while processing them to claim SPF | Capture upto 10 images of the bad returns while processing them to claim SPF |
Process Returns with multiple identifiers like | Return Management | Return Orders can be processed using multiple identifiers as different marketplace return items have different parameters on packets. Yet screen and return flow remains the same for the operator. | Easy Return processing for marketplaces. |
Return gate entry and capturing all awbs that are received | Return Management | Assure captures's Gate entry data marketplace, transporter, consignment wize. | Capture details of the return consignment received along with the AWBs of individual |
Creation of Suppliers and Customers for clients | Supplier Customer Masters | For a client, multiple suppliers and customers can be added. Each supplier or customer has their own name and address. | A supplier is the entity from where a client procures inventory. Similarly, a customer represents a business entity to which a client may sell their inventory. Tracking suppliers and customers allows keeping a record of the source and destination of products |
Multiple Locations for Customers and Suppliers | Supplier Customer Masters | Single Supplier can have multiple locations | |
Suppliers, Customer ERP Codes | Supplier Customer Masters | Each Supplier or Customer also has a unique ERP code field. | ERP Codes enable seamless integrations with ERP, talking in ERP language |
Manufacturable Products | Products Masters | Increff OMS supports Make to Order products , where OMS exposes infinite (very high) inventory to marketplaces, receive orders and give visibility that for these orders more inventory is required | Clients can link there manufacturing systems directly for receiving what inventory is required for production. |
Manufacturable Inventory Allocation | Products Masters | For manufacturable SKUs, Increff OMS supports inventory allocations on basis of SLA | For manufacturable SKU, orders with nearest SLA gets the Inventory first. Helps in maximising the order fulfilment rates |
Inventory Reservation Pools | Inventory Exposure | Increff OMS supports creation of digital reservation Pools. Where clients can digitally reserve inventory for certain channels | Digital inventory reservation pools helps clients in digitally reserve inventory for certain sales channels |
Channel wise Inventory Cutoff | Inventory Exposure | Define a channel wise cutoff value, that once any skus inventory goes below the cutoff, OMS will stop exposing inventory for that channel | Increff Integrations are robust and we can expose even the last piece of inventory to all marketplaces, still clients find it helpful to hide the low depth inventory from certain marketplaces |
Capturing Order Delivery Updates | Order Management | Once orders are delivered we capture the status and dates. We also send this to ERPs | Delivery date capturing is useful for ERP in sale bookings |
Customer Support Panel | Order Management | Increff OMS comes with a customer support panel for Client’s brand portal support team where they see the orders, edit customer details in orders like address, phone number etc. | Helpful for client’s customer support team as the get a one stop place for their activities. Also important from security perspective to have separate roles for customer support. |
Order Fulfilment Integrations | Marketplace Integrations | Increff OMS is deeply integrated with all major marketplaces and has the architecture to support building of new integrations speedily. | Customer can expose their inventory to all these fulfilment channels from Increff OMS itself with no technical overhead on their side. |
User Roles | Access Control | Increff OMS has the roles of admin, supervisor and customer support panel role. | Helps the client to manage access control for the people accessing the system. |
Sales Notifications(Forward & Returns) | ERP Postings | Increff OMS has the capability of sending the sales notification to client ERP whenever a forward or return sales order is completed in the system. | This enables the client to automate sales data updates in the ERP. |
Jasper reporting dashboard | Reporting | Increff OMS has a lot of standard reports which are real time reports. | Helpful for both operations and business overview. |
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