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Channel Engine

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  • Order is placed on marketplace and later pushed/pulled into channel engine (CE) system.

  • Increff polls orders from CE system and then process it in the Seller WH. Currently, Increff is using Increff’s Services to process order i.e. for invoice and shipping label, and are using tax details from CE.

  • Shipment goes from Seller's warehouse directly to end-customer using external delivery partner.

Marketplace

Channel Engine

Model Type

Marketplace Integrator

Geo

International (covers many geographies)

Applicable
Countries

Many

Integration
provided by MP?

Yes

Increff Integrations Status

Live

Integration Type

API

Integration Mechanism (Standard, Omni Magic)

Standard

Inventory
Update

Yes

Order
Creation

Yes

Acknowledgment

Yes

Hold

No

Unhold Order

No

Customer
Cancellation

Yes

Seller
Cancellation

Yes

Create
Shipment (Pack)

Yes (shipment details are sent to CE system)

Fetch
Invoice

No (via Increff Invoicing Service)

Fetch
Shipping Label

No (via Increff Shipping Label Service)

Create
Manifest

No

Fetch Manifest Document

No

Handover
Update

No

POD Update

No

Return
Order
Creation

Yes [via marketplace (if supported) or directly from seller (support team)]

Return
Processed

Yes

Search
Inventory

No

Update Order Properties

No

Partial Customer Cancellation

Yes (supported by some channels)

Partial Seller Cancellation

Yes (supported by some channels)

Expiry Feature
Supported?

No

Client Names
( Many or specific if less)

 

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