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Crossdock Workflow
Prerequisites
Crossdock Staging Area, Location Configuration
The Cross Dock Staging area is designated for storing Crossdock boxes after approval in the following cases:
When the Crossdock plan is not yet available for the boxes.
When the Crossdock plan is available for the boxes, but the order has a late Service Level Agreement (SLA).
The setup includes configured aisles for staging, with no specific requirement for zones.
ASN creation and approval are mandatory for boxwise Crossdocking.
Advanced shipping notice (ASN) is a document that provides detailed information about a pending delivery. The purpose of an ASN is to notify when shipping occurs and provide physical characteristics about the shipment so the warehouse can be prepared to accept the delivery.
Generally, ASN contains information on how many of each item are being shipped and the physical characteristics of the shipment such as the shipment’s weight, the number of boxes, and a description of how the shipment units are packaged.
An ASN also tells which mode of transportation is being used for shipping and provides carrier information.
Box and Item code mapping details will be required by WMS to support crossdocking functionality.
Box and Item Code mapping can be created using CIMS UI or through APIs.
Below validations are present in the system to accept the box item code mapping.
Box and Item code mapping can be done against an ASN only after the ASN is approved. Note: Without using ASN functionality, Box and Item code mapping can’t be added in the system which is crucial for boxwise inwards and crossdocking.
SKU-wise total items in all the boxes that are provided in the CSV file/ API request, should not exceed the approved qty for each SKU in the ASN.
ASN-BOX-Item mapping can be requested multiple times (paginated) until gate entry is created for the ASN. For a box, the user should provide all item information at the same request.
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Cross Dock Sub Order Deallocation
Crosdock Order deallocation is
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not allowed
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in OMS.
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Cross Dock Order Cancellation
Crossdock complete order cancellation is allowed if the marketplace sends the cancellation update.
Crossdock partial order cancellation is not allowed even for marketplaces.
Seller cancellation(partially or fully) for Crossdock Orders is not allowed
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