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We are pleased to announce the latest features and enhancements introduced in Increff Omni.

👀 Highlights

We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:

(error) Breaking API Changes

  • We are moving to the new version of the OMS APIs. The external systems that are using Increff OMS V0 APIs should start the implementation of V1 APIs and the deadline for completion of Dev and testing is 1st December 2023.
    Please refer to Migrating from Increff v0 to v1 OMS APIs for more details.

  • Unveiling Our Standard Order Management System (OMS) APIs!

    Attention External Fulfillment Systems: It's time to embrace innovation! Dive into the implementation of our cutting-edge OMS APIs, designed to enhance your operations. Don't miss out! The deadline for development and testing is December 1st, 2023. Let's elevate your fulfillment experience together!
    Please migrate to the new APIs. Read here to learn how to do it.

    Updates in Outward Sales Posting APIs to POS

    In API Outward Sales Posting APIs to POS (For Stores

    )(Beta

    ), The acceptable

    value of

    format for the object SubOrderItems.orderItemCodes

    was previously of String type but now it is

    has been updated from a String type to a List<String>

    📦Omni Data Archival Announcement

    Post this deployment, we will be doing an archival activity in which we will be moving all the data created/completed before 2022 to another data storage, and this

    Get ready for a seamless and efficient upgrade tailored just for you, Elevating our system post-deployment! We're implementing data archival measures to ensure we have less data in the active transactional system, ensuring quicker and more efficient operations and report generation. Following our deployment, We're relocating data created before 2022 to dedicated storage. This data will be removed from application and reporting systems.

    • Data will include shipped order data, return processed data, inventory updates data, shipped item data,

      logs,

      completed inward order data, logs, etc.

    • To access this data, raise a separate request to the Omni Success team with report name and date filters, Omni Success team will facilitate the sharing of this data separately.

    • The Omni Success team will also inform

      the client when this activity is going to happen for their instance

      you about the scheduled deployment plan for data archival activity.

    🔎 Key Features

    Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling

    Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.

    • Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.

    • Adding some examples:

      • Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP

      • Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP

      • Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.

    • Clients can use their own external item codes for itemizing products and map those while packing.

    • WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.

    • The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.

    • Tag loops can be captured in SFS and WMS while packing.

    Product Usability 

    Added support in CIMS to retry Failed return Orders

    Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.

    • Occasionally, extra pack boxes slip into shipments during invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.

    • The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.

    • Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.

    Update Channel listing at CIMS

    Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.

    🖥️ User Interface / Experience

    Revisited the order of CSV headers in product creation and updation of sample CSV template

    We have moved the barcode field in the create and update product master CSV upload template to the first column.

    Shifted the cancel order option from the left corner to the right corner in the Search Orders screen

    We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.

    Turn on/off all channels at once in the Picklist Configuration Screen

    To enhance efficiency, Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.

    Increff Omni Screen Names & Icon Addition Updates

    • The following entities have been moved/renamed/removed.

    Component

    Screen Name

    Changes

    Omni Reporting

    Home page, WMS, OMS and CIMS navigations.

    Changed the nomenclature.

    RENAMED Reports (Beta) to Reports.

    Beta keyword from Reports (Beta) icon is removed.

    Omni Reporting

    Home page, WMS, OMS and CIMS navigations.

    REMOVED the existing Reports icon(which points to the Jasper reporting)

    🔧 Technology Architecture 

    Info

    Now WMS can support upto 2000 items in a single bin

    Added New Channel type EFS support in CIMS

    A new channel type EFS has now been added. This channel type represents the channel integrations done with any External Fulfillment System using Increff OMS APIs.

    Added video conversion functionality from .webm to .mp4 while capturing Return videos

    • Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.

    • Below are the differences between .webm and mp4:

      • Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB

      • Time to process for mp4 is increasing from 25 seconds to 37 seconds

      • Quality of Video: The quality of video increases noticeably

    It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.

    📖 Report Changes

    The following Enhancements have been made to Omni reporting:

    Introduced reporting scheduler in Omni Reporting

    • Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.

    • To begin with, we will enable all the snapshots and summary reports for scheduling.

    Reports in which new fields are added/modified

    Report Name

    Field added / Modified

    QC Reject Reasons Report - WMS

    Vendor Name

    SKU Master - OMS

    Updated At

    B2C Orders at Channel Sub Order level(Non Split) - CIMS

    Shipping Charge

    Style

    Inward Report at Item Level - WMS

    Bin QC Status

    Old Bin ID

    Putaway Bin ID

    Putaway Bin Location Name

    Manifest Report Detail - OMS 

    Client Name 

    Fulfillment Location Name

    External Shipment ID

    Shipped Order Items Detail Report - WMS

    Box SKU ID

    First GRN Date

    AWB Number

    Outwards Flipkart Item ID mapping Report - CIMS

    Report renamed to B2C Orders at Channel Sub Order level(Non Split) - CIMS 

    Order Status Report - OMS

    Order Acceptance Status

    Order Status Report Detail - OMS

    Order Acceptance Status

    Return Order Report Item Level - WMS

    Forward Fulfillment Location Name

    Return Order Report SKU Wise - OMS

    Forward Fulfillment Location Name

    Permanently Lost Item Details - WMS

    Actor

    SFS : Outward Shipped Order Item details

    AWB Number

    B2C Hour Wise Productivity - WMS

    Orders Dispatched

    Inventory Ageing - WMS

    MRP

    Style ID

    Sku Desc

    Size

    B2C Outward SKU Wise Report - OMS

    Order Type

    Reports in which new filters are added/Modified

    Report Name

    Filters added / Modified

    Return Gate entry Report - OMS

    Gate Entry Item Status

    SFS : Audit Log Report - OMS

    Object Type

    Order Status Report - OMS

    Final Resolution

    Inward Report at Item Level - WMS

    Channel Order IDs (single text to comma separated)

    Manifest Report Detail - OMS

    Manifest Closed From

    Manifest Closed To

    Date Range - 92

    Picklist Report - WMS

    All Date Ranges are made to 31 days

    Listing Snapshot - CIMS

    Channel SKU ID (single SKU to comma separated)

    Global SKU ID (single SKU to comma separated)

    SFS : Outward Shipped Order Item details

    Order From, Order To (maximum date range of 31 days)

    New reports developed

    Transporter Wise AWB Count Report - OMS

    B2C Order Wise SLA & Pendency Report

    Listing Update Dependency Check Report

    Virtual/Perishable Flag and Barcode Update Dependency Check Report

    B2C Stage Wise SLA Dashboard

    Order Custom Attributes

    Attribute Definition Mapping

    (lightbulb) Enhancements in Omni Standard Integration APIs

    New APIs

    New APIs

    Description

    Reference Links

    Increff OMS V1 APIs

    Using Increff OMS APIs any other External Fulfilment Solution (EFS) can integrate with Increff OMS and utilise the OMS capabilities & all the Increff marketplace OMS integrations.

    For the systems who are using Increff OMS V0 APIs are suggested to refer to Migrating from Increff v0 to v1 OMS APIs

    Increff OMS V1 APIs

    Update Inward Order Attributes API (Beta)

    • Since now external systems can push Inward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

    • This API can be used to update the value of any Custom attribute which was passed with an Inward order during Inward order creation from external system.

    Update Inward Order Attributes API (Beta)

    Update Outward Order Attributes (Beta)

    • Since now external systems can push Outward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

    • This API can be used to update the value of any Custom attribute which was passed with an Outward order during Outward order creation from external system.

    Update Outward Order Attributes (Beta)

    Update Channel Listings API for ERP Channels (Beta)

    This API can be used by ERP system to update the listings for ERP Channels in Increff system.

    • This API will be used only by the ERP system to update the listings of the ERP type channel created in Increff system.

    • This API can be used to update the ChannelSkuId and ChannelSerialCod attribute values for a particular listing.

    Update Channel Listings API for ERP Channels (Beta)

    Existing APIs Enhancements

    Existing API

    Updates in the API

    Reference Links

    GRN Notifications to external systems (ERP/POS) for an Inward order after the GRN is completed.

    • GRN Posting API (Order)(Beta)

    • GRN Posting API (Gate Entry) (Beta)

    Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during GRN postings once the Inward order is marked as Completed or Gate entry for an Inward order is closed.

    Real Time GRN Notifications to external systems (ERP/POS) for an Inward order.

    • Real Time GRN Notifications API (Order) (Beta)

    • Real Time GRN Notifications API (Gate Entry) (Beta)

    Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system in Real time GRN postings.

    Outward Order Creation APIs

    • Create Outward Order API (Beta)

    • Create Outward Order API (Using Partner Codes)(Beta)

    Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Outward order (B2C/B2B).

    Create Outward Order API (Beta)

    Create Outward Order API (Using Partner Codes)(Beta)

    Inward Order Creation APIs

    Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Inward order.

    Inward Order Creation APIs (Beta)

    Outward Order Sales Posting APIs

    • Outward Sales Posting API (For ERP Systems) (Beta)

    • Outward Sales Posting APIs to POS (For Stores)(Beta)

    Addition of new fields:

    • List of OrderItemCodes

    • Introduced Custom order and order item attributes

    • Added fields related to Shipment details and pack box details which are

      • No. of items in a shipment

      • Pack Box IDs in a shipment

      • Dimensions (LBHW) of shipment and individual pack boxes

      • AWB of each packbox

    Warning

    Note:

    The acceptable value of object SubOrderItems.orderItemCodes was previously of String type but now it is List<String>

    Outward Sales Posting API (For ERP Systems) (Beta)

    Outward Sales Posting APIs to POS (For Stores)(Beta)

    Create Manifest API(Beta)

    New Fields Added:

    • manifestItems.packBoxDetailsList

    • packBoxDetailsList.boxId

    • packBoxDetailsList.awbNumber

    Create Manifest API(Beta)

    Handover Notification API(Beta)

    New Fields Added:

    • handoverItems.packBoxDetailsList

    • packBoxDetailsList.boxId

    • packBoxDetailsList.awbNumber

    Handover Notification API(Beta)

    Pack Order API(Beta)

    Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during Packing of an order

    Pack Order API(Beta)

    (grey lightbulb) Enhancements in Standard Marketplace Integrations

    Myntra API Enhancements

    Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate

    Amazon Smartconnect Returns API Enhancements

    • Enabled support for Returns Re-routing / Re-planning

    • Enabled support for creation of Replacement type Return Orders

    Firstcry API Enhancements

    Enabled support to pass Minimum manufacturing date corresponding to Minimum Expiry date for perishable products to Firstcry marketplace.

    Flipkart API Enhancements

    Enabled support to get Proof of Delivery of all Delivered orders

    Shopify API Enhancements

    Added support to fetch Catalogue from Shopify Webshop using API automation

    New Integrations

    Added new API integrations for below Marketplaces and ERP systems.

    Feature

    Integration Type

    Description

    Microsoft Dynamics 365

    ERP

    Integration with Microsoft Dynamics 365 ERP system

    Middle East Region Integrations

    Marketplace

    • Amazon UAE

    • Salla

    • Zid

    • FirstCry

    New US/Mexico Region Integrations

    Marketplace

    • Mercardo Libre

    • Ebay

    • Walmart

    Asia Pacific Region Integrations

    Marketplace

    • Tokopedia

    • Shopee

    Upcoming Integration Roadmap Items

    Marketplace/ERP

    Integration Type

    Description

    Infor M3 ERP

    ERP

    Standard Integration with Infor M3 ERP system

    Amazon Omnichannel Integration

    Marketplace

    Enabling support for Splitting, Routing and Hopping of orders of Amazon MFN channel / Easyship model

    New Version Details

    Module

    User Interface Version

    Application Version

    CIMS (Channel Integration Management System)

    10.7.0

    11.5.1

    OMS (Order Management System)

    10.6.0

    15.6.0

    WMS (Warehouse Management System)

    11.11.3

    12.4.1

    SFS

    4.4.7

    4.6.0

    Omni Standard Integration

    5.8

    Google Chrome versions supported

    90.0 and above

    ❓ Have any Questions?

    Please feel free to reach out: Increff Fresh Desk

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