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We are pleased to announce the latest features and enhancements introduced in Increff Omni.
👀 Highlights
We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:
Key Features
Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling
Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.
Introduced Order Custom Attributes
Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.
Adding some examples:
Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP
Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP
Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.
Support to capturing and mapping External Item Codes while packing in SFS
Clients can use their own external item codes for itemizing products and map those while packing.
WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.
Support to capture External Serial Codes while packing in WMS and SFS
The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.
Tag loops can be captured in SFS and WMS while packing.
Product Usability
Added support in CIMS to retry Failed return Orders
Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.
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Added an option to remove pack-boxes from an OPEN shipment
Occasionally, extra pack boxes slip into shipments after RMS invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.
The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.
Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.
Update Channel listing at CIMS
Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.
Added functionality to turn on/off all channels at once in the Picklist Configuration Screen
To enhance efficiency, we've simplified picklist management for warehouse supervisors. Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.
This enhancement applies to both Default and Express Picking, streamlining your workflow.
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Added video conversion functionality from .webm to .mp4 while capturing Return videos
Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.
Below are the differences between .webm and mp4:
Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB
Time to process for mp4 is increasing from 25 seconds to 37 seconds
Quality of Video: The quality of video increases noticeably
It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.
User Interface / Experience
Revisited the order of CSV headers in product creation and updation of sample CSV template
We have moved the barcode field in the create and update product master CSV upload template to the first column.
Shifted the cancel order option from the left corner to the right corner in the Search Orders screen
We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.
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Increff Omni Screen Names & Icon Addition Updates
The following entities have been moved/renamed/removed.
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Component
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Screen Name
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Changes
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Omni Reporting
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Home page, WMS, OMS and CIMS navigations.
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Changed the nomenclature.
RENAMED Reports (Beta) to Reports.
Beta keyword from Reports (Beta) icon is removed.
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Omni Reporting
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Home page, WMS, OMS and CIMS navigations.
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REMOVED the existing Reports icon(which points to the Jasper reporting)
Technology Architecture
Added restrictions on the number of items that can be present in a bin
Maximum items allowed: 2K items
Added New Channel type EFS support in CIMS
A new channel type EFS has now been added. This channel type represents the channel integrations done with any External Fulfillment System using Increff OMS APIs.
Breaking API Changes
Unveiling Our Standard Order Management System (OMS) APIs!
Attention External Fulfillment Systems: It's time to embrace innovation! Dive into the implementation of our cutting-edge OMS APIs, designed to enhance your operations. Don't miss out! The deadline for development and testing is December 1st, 2023. Let's elevate your fulfillment experience together!
Please migrate to the new APIs. Read here to learn how to do it.
Updates in Outward Sales Posting APIs to POS
In API Outward Sales Posting APIs to POS (For Stores), The acceptable format for the object SubOrderItems.orderItemCodes has been updated from a String type to a List<String>
📦Omni Data Archival Announcement
Get ready for a seamless and efficient upgrade tailored just for you, Elevating our system post-deployment! We're implementing data archival measures to ensure we have less data in the active transactional system, ensuring quicker and more efficient operations and report generation. Following our deployment, We're relocating data created before 2022 to dedicated storage. This data will be removed from application and reporting systems.
Data will include shipped order data, return processed data, inventory updates data, shipped item data, completed inward order data, logs, etc.
To access this data, raise a separate request to the Omni Success team with report name and date filters, Omni Success team will facilitate the sharing of this data separately.
The Omni Success team will also inform you about the scheduled deployment plan for data archival activity.
🔎 Key Features
Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling
Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.
Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.
Adding some examples:
Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP
Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP
Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.
Clients can use their own external item codes for itemizing products and map those while packing.
WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.
The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.
Tag loops can be captured in SFS and WMS while packing.
Product Usability
Added support in CIMS to retry Failed return Orders
Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.
Occasionally, extra pack boxes slip into shipments during invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.
The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.
Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.
Update Channel listing at CIMS
Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.
🖥️ User Interface / Experience
Revisited the order of CSV headers in product creation and updation of sample CSV template
We have moved the barcode field in the create and update product master CSV upload template to the first column.
Shifted the cancel order option from the left corner to the right corner in the Search Orders screen
We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.
Turn on/off all channels at once in the Picklist Configuration Screen
To enhance efficiency, Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.
Increff Omni Screen Names & Icon Addition Updates
The following entities have been moved/renamed/removed.
Component | Screen Name | Changes |
|---|---|---|
Omni Reporting | Home page, WMS, OMS and CIMS navigations. | Changed the nomenclature. RENAMED Reports (Beta) to Reports. Beta keyword from Reports (Beta) icon is removed. |
Omni Reporting | Home page, WMS, OMS and CIMS navigations. | REMOVED the existing Reports icon(which points to the Jasper reporting) |
🔧 Technology Architecture
| Info |
|---|
Now WMS can support upto 2000 items in a single bin |
Added New Channel type EFS support in CIMS
A new channel type EFS has now been added. This channel type represents the channel integrations done with any External Fulfillment System using Increff OMS APIs.
Added video conversion functionality from .webm to .mp4 while capturing Return videos
Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.
Below are the differences between .webm and mp4:
Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB
Time to process for mp4 is increasing from 25 seconds to 37 seconds
Quality of Video: The quality of video increases noticeably
It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.
📖 Report Changes
The following Enhancements have been made to Omni reporting:
Introduced reporting scheduler in Omni Reporting
Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.
To begin with, we will enable all the snapshots and summary reports for scheduling.
Reports in which new fields are added/modified
Report Name | Field added / Modified |
QC Reject Reasons Report - WMS | Vendor Name |
SKU Master - OMS | Updated At |
B2C Orders at Channel Sub Order level(Non Split) - CIMS | Shipping Charge Style |
Inward Report at Item Level - WMS | Bin QC Status Old Bin ID Putaway Bin ID Putaway Bin Location Name |
Manifest Report Detail - OMS | Client Name Fulfillment Location Name External Shipment ID |
Shipped Order Items Detail Report - WMS | Box SKU ID First GRN Date AWB Number |
Outwards Flipkart Item ID mapping Report - CIMS | Report renamed to B2C Orders at Channel Sub Order level(Non Split) - CIMS |
Order Status Report - OMS | Order Acceptance Status |
Order Status Report Detail - OMS | Order Acceptance Status |
Return Order Report Item Level - WMS | Forward Fulfillment Location Name |
Return Order Report SKU Wise - OMS | Forward Fulfillment Location Name |
Permanently Lost Item Details - WMS | Actor |
SFS : Outward Shipped Order Item details | AWB Number |
B2C Hour Wise Productivity - WMS | Orders Dispatched |
Inventory Ageing - WMS | MRP Style ID Sku Desc Size |
B2C Outward SKU Wise Report - OMS | Order Type |
Reports in which new filters are added/Modified
Report Name | Filters added / Modified |
Return Gate entry Report - OMS | Gate Entry Item Status |
SFS : Audit Log Report - OMS | Object Type |
Order Status Report - OMS | Final Resolution |
Inward Report at Item Level - WMS | Channel Order IDs (single text to comma separated) |
Manifest Report Detail - OMS | Manifest Closed From Manifest Closed To Date Range - 92 |
Picklist Report - WMS | All Date Ranges are made to 31 days |
Listing Snapshot - CIMS | Channel SKU ID (single SKU to comma separated) Global SKU ID (single SKU to comma separated) |
SFS : Outward Shipped Order Item details | Order From, Order To (maximum date range of 31 days) |
New reports developed
Transporter Wise AWB Count Report - OMS
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B2C Order Wise SLA & Pendency Report
Listing Update Dependency Check Report
Virtual/Perishable Flag and Barcode Update Dependency Check Report
B2C Stage Wise SLA Dashboard
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Order Custom Attributes
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Attribute Definition Mapping
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Enhancements in Omni Standard Integration APIs
New APIs
New APIs | Description | Reference Links |
|---|---|---|
Increff OMS V1 APIs | Using Increff OMS APIs any other External Fulfilment Solution (EFS) can integrate with Increff OMS and utilise the OMS capabilities & all the Increff marketplace OMS integrations. For the systems who are using Increff OMS V0 APIs are suggested to refer to Migrating from Increff v0 to v1 OMS APIs | |
Update Inward Order Attributes API (Beta) |
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Update Outward Order Attributes (Beta) |
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Update Channel Listings API for ERP Channels (Beta) | This API can be used by ERP system to update the listings for ERP Channels in Increff system.
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Existing APIs Enhancements
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Existing API | Updates in the API | Reference Links | ||
|---|---|---|---|---|
GRN Notifications to external systems (ERP/POS) for an Inward order after the GRN is completed.
| Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during GRN postings once the Inward order is marked as Completed or Gate entry for an Inward order is closed. | |||
Real Time GRN Notifications to external systems (ERP/POS) for an Inward order.
| Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system in Real time GRN postings. | |||
Outward Order Creation APIs
| Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Outward order (B2C/B2B). | |||
Inward Order Creation APIs | Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Inward order. | |||
Outward Order Sales Posting APIs
| Addition of new fields:
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Create Manifest API(Beta) | New Fields Added:
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Handover Notification API(Beta) | New Fields Added:
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Pack Order API(Beta) | Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during Packing of an order |
Enhancements in Standard Marketplace Integrations
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Myntra API Enhancements
Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate
Shopify API Enhancements
Added support to fetch Catalogue from Shopify Webshop using API automation
Amazon Smartconnect Returns API Enhancements
Enabled support for Returns Re-routing / Re-planning
Enabled support for
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Flipkart API Enhancements
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creation of Replacement type Return Orders
Firstcry API Enhancements
Enabled support to pass Minimum manufacturing date corresponding to Minimum Expiry date for perishable products to Firstcry marketplace.
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Flipkart API Enhancements
Enabled support to get Proof of Delivery of all Delivered orders
.png?version=1&modificationDate=1697455700217&cacheVersion=1&api=v2&width=200)
Shopify API Enhancements
Added support to fetch Catalogue from Shopify Webshop using API automation
Magento API Enhancements
Enabled Notifications push for Forward and Return orders to front-end Magento System.
Enabled support for Return to Origin type Return orders in Increff WMS by consuming Logistic partner notifications from Logistic aggregators like Clickpost, Shiprocket etc.
For more details you can refer to Magento Integration
New Integrations
Added new API integrations for below Marketplaces and ERP systems.
Feature | Integration Type | Description |
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Microsoft Dynamics 365 |
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ERP |
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Integration with Microsoft Dynamics 365 ERP system | ||
Middle East Region Integrations | Marketplace |
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New US/Mexico Region Integrations | Marketplace |
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Asia Pacific Region Integrations | Marketplace |
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Upcoming Integration Roadmap Items
Marketplace/ERP | Integration Type | Description |
|---|---|---|
Infor M3 ERP | ERP |
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Splitting & Routing of Orders support for Amazon Easyship Orders
Standard Integration with Infor M3 ERP system | ||
Amazon Omnichannel Integration | Marketplace | Enabling support for Splitting, Routing and Hopping of orders of Amazon MFN channel / Easyship model |
New Version Details
Module | User Interface Version | Application Version |
CIMS (Channel Integration Management System) | 10.7.0 | 11.5.1 |
OMS (Order Management System) | 10.6.0 | 15.6.0 |
WMS (Warehouse Management System) | 11.11.3 | 12.4.1 |
SFS | 4.4.7 | 4.6.0 |
Omni Standard Integration | 5.8 | |
Google Chrome versions supported | 90.0 and above | |
❓ Have any Questions?
Please feel free to reach out: Increff Fresh Desk
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