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The issue that our users faced with the current media storage setup was significant. Specifically, while videos are stored in NAS storage, images are uploaded to the cloud. As a result, users had to download images from multiple links and retrieve videos separately, which took up a day's work for a single individual. Since operations teams handle thousands of products per day in warehouses, it was clear that a more efficient solution was needed.
The Breakthrough Solution: Simplified, One-Click Media Download Solution to Streamline
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SPF Claims process
The innovative solution we have developed is a single-screen interface that provides a comprehensive view for downloading all associated media, such as return order processing videos, forward order processing videos, and images. This groundbreaking approach enables efficient utilization of time and resources, enabling your team to prioritize what truly matters.
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Go to WMS → Sundry → Media Retrieval of Orders
Choose the filter Date Range Type(Outward Order Creation, Return Processing, Return Received), and accordingly, dates can be chosen. Select the channel and the client to search the videos/images.
The action buttons for downloading forward videos, return videos, return images, or all media with a single click are shown. These buttons adapt based on available data, ensuring a clutter-free interface.
Other Modifications / Enhancements
Search Return Order Screen
Improved Video and Image Retrieval: The process of downloading videos and images has been significantly improved. We've removed the multi-select option for a more focused approach and introduced dedicated 'Download Video' and 'Download Images' buttons, making it simpler and more efficient to access the media you need.
If no video is available for this return, display a warning message indicating the absence of any videos.
Images corresponding to a return order are downloaded in zip format.