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Key Features

Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling

• Seamlessly pack B2C orders in multiple boxes or a single packet, perfect for those with large, bulky items or diverse product categories.

• Unlock internal backend configurations for multi-pack boxes and box labels at the channel level. Customize settings to suit your client and channel needs with a simple request to our Omni Success team.

• When the 'Allow box label' configuration is disabled, only one shipping label is generated for the entire shipment, even if multiple pack boxes are included. However, enabling it results in the generation of individual labels for each box.

• Treat multi-piece shipments as a single entity. The system mandates scanning and manifest inclusion of all packets before allowing manifest closure. This ensures that all child boxes are accounted for and scanned during the handover process.

• Below B2C processes/flows will have changes on enabling the B2C Multi Pack Box feature.

  1. Packing Flow

  2. Capturing Package Details during Packing

  3. Manifest Flow

  4. Handover Flow

Introduced Order Custom Attributes

• Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.

• These attributes are configurable in the Order Management System (OMS).

• Order & Order Line Item Custom Attributes can be defined at the client level. These can be created or updated by various systems such as the ERP or Marketplace.

• The APIs are available for the creation, updation, and retrieval of custom order and order item attributes

• The existing inward/ outward order & order item attribute keys can also be updated.

Support to capturing and mapping External Item Codes while packing in SFS

Clients can use their own external item codes for itemizing products and map those while packing.

Support to capture External Serial Codes while packing in SFS and OMS UI

External Serial Codes field can be used to capture Myntra Tag Loop in SFS and OMS UI. It can also be used to capture an IMEI number or any other identifier.

Product Usability 

Added support in CIMS to retry Failed return Orders

Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.

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Added an option to remove pack-boxes from an OPEN shipment

• Occasionally, extra pack boxes slip into shipments after RMS invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.

• The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.

• Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.

Update Channel listing at CIMS

Our enhanced listings upload feature now allows you to effortlessly correct your listings as needed, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.

Added functionality to turn on/off all channels at once in the Picklist Configuration Screen

• To enhance efficiency, we've simplified picklist management for warehouse supervisors. Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.

• This enhancement applies to both Default and Express Picking, streamlining your workflow.

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Added video conversion functionality from .webm to .mp4 while capturing Return videos

• Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.

• Below are the differences between .webm and mp4:

  • Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB

  • Time to process for mp4 is increasing from 25 seconds to 37 seconds

  • Quality of Video: The quality of video increases noticeably

Breaking API Changes

Unveiling Our Standard Order Management System (OMS) APIs!

Attention External Fulfillment Systems: It's time to embrace innovation! Dive into the implementation of our cutting-edge OMS APIs, designed to enhance your operations. Don't miss out! The deadline for development and testing is December 1st, 2023. Let's elevate your fulfillment experience together!
Please migrate to the new APIs. Read here to learn how to do it.

Updates in Outward Sales Posting APIs to POS

In API Outward Sales Posting APIs to POS (For Stores), The acceptable format for the object SubOrderItems.orderItemCodes has been updated from a String type to a List<String>

📦Omni Data Archival Announcement

Get ready for a seamless and efficient upgrade tailored just for you, Elevating our system post-deployment! We're implementing data archival measures to ensure we have less data in the active transactional system, ensuring quicker and more efficient operations and report generation. Following our deployment, We're relocating data created before 2022 to dedicated storage. This data will be removed from application and reporting systems.

• Data will include shipped order data, return processed data, inventory updates data, shipped item data, completed inward order data, logs, etc.

• To access this data, raise a separate request to the Omni Success team with report name and date filters, Omni Success team will facilitate the sharing of this data separately.

• The Omni Success team will also inform you about the scheduled deployment plan for data archival activity.

🔎 Key Features

Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling

Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.

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Introduced Order Custom Attributes

• Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.

• Adding some examples:

  • Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP

  • Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP

  • Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.

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Support to capturing and mapping External Item Codes while packing in SFS

• Clients can use their own external item codes for itemizing products and map those while packing.

• WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.

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Support to capture External Serial Codes while packing in WMS and SFS

• The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.

• Tag loops can be captured in SFS and WMS while packing.

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Product Usability 

Added support in CIMS to retry Failed return Orders

Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.

Image Added

Added an option to remove pack-boxes from an OPEN shipment

• Occasionally, extra pack boxes slip into shipments during invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.

• The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.

• Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.

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Update Channel listing at CIMS

Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.

🖥️ User Interface / Experience

Revisited the order of CSV headers in product creation and updation of sample CSV template

We have moved the barcode field in the create and update product master CSV upload template to the first column.

Shifted the cancel order option from the left corner to the right corner in the Search Orders screen

We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.

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Turn on/off all channels at once in the Picklist Configuration Screen

To enhance efficiency, Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.

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Increff Omni Screen Names & Icon Addition Updates

• The following entities have been moved/renamed/removed.

Component	Screen Name	Changes
Omni Reporting	Home page, WMS, OMS and CIMS navigations.	Changed the nomenclature. RENAMED Reports (Beta) to Reports. Beta keyword from Reports (Beta) icon is removed.
Omni Reporting	Home page, WMS, OMS and CIMS navigations.	REMOVED the existing Reports icon(which points to the Jasper reporting)

🔧 Technology Architecture 

Added restrictions on the number of items that can be present in a bin

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Report Changes

The following Enhancements have been made to Omni reporting:

Introduced reporting scheduler in Omni Reporting

• Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.

• To begin with, we will enable all the snapshots and summary reports for scheduling.

Reports in which new fields are added/modified

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Report Name

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Field added / Modified

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QC Reject Reasons Report - WMS

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Vendor Name

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SKU Master - OMS

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Updated At

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B2C Orders at Channel Sub Order level(Non Split) - CIMS

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Shipping Charge

Style

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Inward Report at Item Level - WMS

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Bin QC Status

Old Bin ID

Putaway Bin ID

Putaway Bin Location Name

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Manifest Report Detail - OMS 

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Client Name 

Fulfillment Location Name

External Shipment ID

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Shipped Order Items Detail Report - WMS

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Box SKU ID

First GRN Date

AWB Number

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Outwards Flipkart Item ID mapping Report - CIMS

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Order Status Report - OMS

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Order Acceptance Status

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Order Status Report Detail - OMS

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Order Acceptance Status

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Forward Fulfillment Location Name

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Return Order Report SKU Wise - OMS

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Forward Fulfillment Location Name

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Permanently Lost Item Details - WMS

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Actor

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SFS : Outward Shipped Order Item details

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AWB Number

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B2C Hour Wise Productivity - WMS

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Orders Dispatched

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Inventory Ageing - WMS

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MRP

Style ID

Sku Desc

Size

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B2C Outward SKU Wise Report - OMS

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Order Type

Reports in which new filters are added/Modified

Following new reports were developed. 

Transporter Wise AWB Count Report - OMS

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B2C Order Wise SLA & Pendency Report

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Listing Update Dependency Check Report

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Virtual/Perishable Flag and Barcode Update Dependency Check Report

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B2C Stage Wise SLA Dashboard

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Inward Order Custom Attributes

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Outward Order Custom Attributes

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Attribute Definition Mapping

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Enhancements in Omni Standard Integration APIs

New APIs

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New APIs

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Description

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Reference Links

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Increff OMS V1 APIs

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Using Increff OMS APIs any other External Fulfilment Solution (EFS) can integrate with Increff OMS and utilise the OMS capabilities & all the Increff marketplace OMS integrations.

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Increff OMS V1 APIs

Update Inward Order Attributes API (Beta)

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• Since now external systems can push Inward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

• This API can be used to update the value of any Custom attribute which was passed with an Inward order during Inward order creation from external system.

Update Inward Order Attributes API (Beta)

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Update Outward Order Attributes (Beta)

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• Since now external systems can push Outward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

• This API can be used to update the value of any Custom attribute which was passed with an Outward order during Outward order creation from external system.

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Update Outward Order Attributes (Beta)

Update Channel Listings API for ERP Channels (Beta)

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This API can be used by ERP system to update the listings for ERP Channels in Increff system.

• This API will be used only by the ERP system to update the listings of the ERP type channel created in Increff system.

• This API can be used to update the ChannelSkuId and ChannelSerialCod attribute values for a particular listing.

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Update Channel Listings API for ERP Channels (Beta)

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Cross Dock APIs

• Create Cross Dock Plan API (Beta)

• Move Boxes from Cross Dock to Storage Area API (New API) (Beta)

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An external system can do the necessary Cross docking related operations like Cross dock plan creation and Moving boxes from CD to Storage area through APIs.

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• Create Cross Dock Plan API (Beta)

• Move Boxes from Cross Dock to Storage Area API (New API) (Beta)

Existing APIs Enhancements

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Exisiting API

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Updates in the API

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Reference Links

GRN Notifications to external systems (ERP/POS) for an Inward order after the GRN is completed.

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GRN Posting API (Order)(Beta)

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Bin QC Status Old Bin ID Putaway Bin ID Putaway Bin Location Name
Manifest Report Detail - OMS	Client Name  Fulfillment Location Name External Shipment ID
Shipped Order Items Detail Report - WMS	Box SKU ID First GRN Date AWB Number
Outwards Flipkart Item ID mapping Report - CIMS	Report renamed to B2C Orders at Channel Sub Order level(Non Split) - CIMS
Order Status Report - OMS	Order Acceptance Status
Order Status Report Detail - OMS	Order Acceptance Status
Return Order Report Item Level - WMS	Forward Fulfillment Location Name
Return Order Report SKU Wise - OMS	Forward Fulfillment Location Name
Permanently Lost Item Details - WMS	Actor
SFS : Outward Shipped Order Item details	AWB Number
B2C Hour Wise Productivity - WMS	Orders Dispatched
Inventory Ageing - WMS	MRP Style ID Sku Desc Size
B2C Outward SKU Wise Report - OMS	Order Type

Reports in which new filters are added/Modified

Report Name	Filters added / Modified
Return Gate entry Report - OMS	Gate Entry Item Status
SFS : Audit Log Report - OMS	Object Type
Order Status Report - OMS	Final Resolution
Inward Report at Item Level - WMS	Channel Order IDs (single text to comma separated)
Manifest Report Detail - OMS	Manifest Closed From Manifest Closed To Date Range - 92
Picklist Report - WMS	All Date Ranges are made to 31 days
Listing Snapshot - CIMS	Channel SKU ID (single SKU to comma separated) Global SKU ID (single SKU to comma separated)
SFS : Outward Shipped Order Item details	Order From, Order To (maximum date range of 31 days)

New reports developed

Transporter Wise AWB Count Report - OMS

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B2C Order Wise SLA & Pendency Report

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Listing Update Dependency Check Report

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Virtual/Perishable Flag and Barcode Update Dependency Check Report

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B2C Stage Wise SLA Dashboard

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Order Custom Attributes

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Attribute Definition Mapping

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Enhancements in Omni Standard Integration APIs

New APIs

New APIs	Description	Reference Links
Increff OMS V1 APIs	Using Increff OMS APIs any other External Fulfilment Solution (EFS) can integrate with Increff OMS and utilise the OMS capabilities & all the Increff marketplace OMS integrations. For the systems who are using Increff OMS V0 APIs are suggested to refer to Migrating from Increff v0 to v1 OMS APIs	Increff OMS V1 APIs
Update Inward Order Attributes API (Beta)	Since now external systems can push Inward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways. This API can be used to update the value of any Custom attribute which was passed with an Inward order during Inward order creation from external system.	Update Inward Order Attributes API (Beta)
Update Outward Order Attributes (Beta)	Since now external systems can push Outward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways. This API can be used to update the value of any Custom attribute which was passed with an Outward order during Outward order creation from external system.	Update Outward Order Attributes (Beta)
Update Channel Listings API for ERP Channels (Beta)	This API can be used by ERP system to update the listings for ERP Channels in Increff system. This API will be used only by the ERP system to update the listings of the ERP type channel created in Increff system. This API can be used to update the ChannelSkuId and ChannelSerialCod attribute values for a particular listing.	Update Channel Listings API for ERP Channels (Beta)

Existing APIs Enhancements

Existing API	Updates in the API	Reference Links
GRN Notifications to external systems (ERP/POS) for an Inward order after the GRN is completed. GRN Posting API (Order)(Beta) GRN Posting API (Gate Entry) (Beta)	Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during GRN postings once the Inward order is marked as Completed or Gate entry for an Inward order is closed.	GRN Posting API (Order)(Beta) GRN Posting API (Gate Entry) (Beta)
Real Time GRN Notifications to external systems (ERP/POS) for an Inward order. Real Time GRN Notifications API (Order) (Beta) Real Time GRN Notifications API (Gate Entry) (Beta)	Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system in Real time GRN postings.	Real Time GRN Notifications API (Order) (Beta) Real Time GRN Notifications API (Gate Entry) (Beta)
Outward Order Creation APIs Create Outward Order API (Beta) Create Outward Order API (Using Partner Codes)(Beta)	Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Outward order (B2C/B2B).	Create Outward Order API (Beta) Create Outward Order API (Using Partner Codes)(Beta)
Inward Order Creation APIs	Introduced Custom order and order item attributes fields in the existing API which any external system can

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GRN Posting API (Gate Entry) (Beta)

Real Time GRN Notifications to external systems (ERP/POS) for an Inward order.

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• Real Time GRN Notifications API (Order) (Beta)

• Real Time GRN Notifications API (Order) (Beta)

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Outward Order Creation APIs

• Create Outward Order API (Beta)

• Create Outward Order API (Using Partner Codes)(Beta)

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Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Outward order (B2C/B2B).

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Create Outward Order API (Beta)

Create Outward Order API (Using Partner Codes)(Beta)

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Outward Order Sales Posting APIs

• Outward Sales Posting API (For ERP Systems) (Beta)

• Outward Sales Posting APIs to POS (For Stores)(Beta)

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Added fields related to Shipment details and pack box details.

No. of items in a shipment

Pack Box IDs in a shipment

Dimensions (LBHW) of shipment and individual pack boxes

AWB of each packbox

Create Manifest API(Beta)

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New Fields Added:

• manifestItems.packBoxDetailsList

• packBoxDetailsList.boxId

• packBoxDetailsList.awbNumber

Create Manifest API(Beta)

Handover Notification API(Beta)

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New Fields Added:

• handoverItems.packBoxDetailsList

• packBoxDetailsList.boxId

• packBoxDetailsList.awbNumber

Handover Notification API(Beta)

Pack Order API(Beta)

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Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during Packing of an order

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Pack Order API(Beta)

Enhancements in Standard Marketplace Integrations

Myntra API Enhancements

Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate

Shopify API Enhancements

Added support to fetch Catalogue from Shopify Webshop using API automation

Amazon Smartconnect Returns API Enhancements

• Enabled support for Returns Re-routing / Re-planning

• Enabled support for creation of Replacement type Return Orders

Flipkart API Enhancements

Enabled support to get Proof of Delivery of all Delivered orders

Firstcry API Enhancements

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fields in the existing API which can be passed to the external system during Packing of an order

Pack Order API(Beta)

Enhancements in Standard Marketplace Integrations

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Myntra API Enhancements

Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate

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Amazon Smartconnect Returns API Enhancements

• Enabled support for Returns Re-routing / Re-planning

• Enabled support for creation of Replacement type Return Orders

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Firstcry API Enhancements

Enabled support to pass Minimum manufacturing date corresponding to Minimum Expiry date for perishable products to Firstcry marketplace.

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Flipkart API Enhancements

Enabled support to get Proof of Delivery of all Delivered orders

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Shopify API Enhancements

Added support to fetch Catalogue from Shopify Webshop using API automation

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Magento API Enhancements

• Enabled support for Magento systems to create Customer Returns Expectation in Increff system without generating the Return AWB and at later stage Increff system will pass the information to logistic aggregators for Courier partner assignment and Return AWB generation.

• Enabled Notifications push for Forward and Return orders to front-end Magento System.

• Enabled support to send Return order acknowledgment to Magento front-end system once Return is created in Increff system

• Enabled support for Return to Origin type Return orders in Increff WMS by consuming Logistic partner notifications from Logistic aggregators like Clickpost, Shiprocket etc.

• For more details you can refer to Magento Integration

New Integrations

Added new API integrations for below Marketplaces and ERP systems.

Feature	Integration Type	Description
Microsoft Dynamics 365

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ERP

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Splitting & Routing of Orders support for Amazon Easyship Orders

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