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Use Case | Solved using Custom Order/ Order Line Item Attributes | |
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Pass customer order cancellation reason from Brand.com to Increff and get the seller cancellation reasons from Increff. | Customer Cancellation Here, the customer cancellation reason will be available at Brand.com end when customer cancels the order. Client system can send another api for updating the custom attributes at time of cancellation. Update Outward Order Attributes (Beta) Seller cancellation CSR team can update the reason in order custom attributes using CSR panel. | |
Webshops to pass Gift Card Discount and the same details required at ERP | Fields can be captured at order creation and shared with ERP in posting. | |
Webshops/ Brand.com to pass coupon codes (discount) of the orders and the same details required at ERP | Fields can be captured at order creation and shared with ERP in posting. | |
Capture promotions on order and order-SKU levels coming from webshops like Shopify | Fields can be captured at order creation and shared with ERP in posting. | |
Brands might be interested in capturing:
Against brand.com orders and send them to my ERP for financial and marketing analytics. | Fields can be captured at order creation and shared with ERP in posting. | |
Pincode Tracking for any marketplace Orders. Eg, Ajio. Due to the nature of B2B orders with AJIO, clients may not receive customer details such as customer name, customer city, and customer pincode from AJIO. | Custom Order attributes would help in updating data from Ajio proxy to OMS to be sent in postings. | |
For B2B channel(Channel App) to integrate with Clickpost for shipping particular items via Air transport, Clickpost asked Increff to send the key word MPS_AIR in their create order call so that they can differentiate the orders from their end. | Custom Order Attributes fields can be captured at order creation and shared with Clickpost in pack call. | |
Webshops to pass Gift Card Discount and the same details required at ERP | Fields can be captured at order creation and shared with ERP in posting. | |
Webshops/ Brand.com to pass coupon codes (discount) of the orders and the same details required at ERP | Fields can be captured at order creation and shared with ERP in posting. | |
Capture promotions on order and order-SKU levels coming from webshops like Shopify | Fields can be captured at order creation and shared with ERP in posting. | |
Brands might be interested in capturing:
Against brand.com orders and send them to my ERP for financial and marketing analytics. | Fields can be captured at order creation and shared with ERP in postingIn order to set the validity for the POs, Increff can consume the Order Due Date passed from ERP. This way users can track the Inward PO validity date. | Custom Order Attributes fields can be passed by ERP during Inward Order Creation. |
For Inward and Outward an Order Type might be required by ERP: Returnable Gate Pass and Non Returnable Gate Pass | Fields can be captured at order creation and shared with ERP in posting. |
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New APIs | Description | Reference Links |
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Update Inward Order Attributes API (Beta) |
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Update Outward Order Attributes (Beta) |
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Existing APIs Enhancements
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