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User should always access Assure Increff HTTPS URL shared by Increff team instead of HTTP. Using HTTP This causes login failures.
One user should login to one system at a time. Logging into different systems with same username will result in frequent logout issues.
Internet (WiFi) should have a stable connection and speed
Make sure Google Chrome browser is updated to latest version such as v75+.
Make sure all the URLs are opened using HTTPS protocol.
Print App (Java app) should be able to start and run without any issues.