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OMS | Order Management System |
ROM | Retail Order Management |
MOM | Magento Order Management |
POS | Point of Sales |
RMA | Return Merchandise Authorization |
RA | Return Authorization |
RGA | Return Goods Authorization |
Client | The company that contracts with Increff to operate e-commerce services. |
Customer | Final user that purchase client’s products. |
Sales Channel | Any channel selling retailer’s product (E.g. webstore, marketplace). |
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Inventory Domain | A domain which includes all features related to stock accounting (how many items do we have at all, how many available, where etc.) and stock brokering (eq. from where we should allocate stock for the order placed in Spain, etc.). |
SKU (Stock Keeping Unit) | Distinct items, such as a products or services, offered for sale which embody all attributes associated with the item and that distinguish it from all other items. |
Pick List | The grouping of order items which will be picked together, used both within a warehouse of or store during the process of picking a customers order. |
Sourcing | Action of deciding at which source each of the lines of an order will be (hard) allocated. |
Allocation queue | All orders that are still pending to be assigned to a specific source. They could be new orders or orders that needs to be resourced. The Source Engine will process all lines in Soft allocation at the scheduled time to define a source in order to make an HARD allocation. The page will display flagged the exceptions. |
Source | An entity which represents a physical place where stock can be stored and where orders get dispatched from. Source has unique ID, name, address, a flag which tells if this source provides pickup service or no (is pickup location) and some basic setting for sourcing rules (when source can receive the new batch of orders). |
Stock | An entity which represent a stock level of the item (SKU) in a Source. |
Stock-snapshot | Sends a single message for a specific source for intra-day updates. If you have a very large catalog we recommend sending stock-snapshot updates in batches. There are three modes to send a stock-snapshot: |
Adjustment | Frequent intra-day adjustments, or updates, that adjust the relative stock to the available quantity already in your OMS. Available stock is then recalculated to be sold for the modified SKUs and exported as a |
Stock aggregate | An entity which represent the sale channel and is used to provide the stock levels to the external sales channel. Each stock aggregate can have one or multiple sources associated and will aggregate the stock available to sell for all the associated sources (calculating safety stock and in-flight orders). |
Store Stock | An entity which represent an aggregated Stock Keeping Unit (SKU) available in Stock aggregate. |
Safety stock | Is a specific quantity that can be defined at source, category or stock level of the item (SKU) level. The safety stock is decreased from the available to sell stock to provide a buffer against over-sales. |
Sourcing Exceptions | Exceptions rules can be configured in the configuration system. Orders that have at least 1 exception will be flagged and highlighted in the allocation queue so that the business manager can review in timely manner and provide some manual resolution to the exception. If no manual action is taken, during the next Source Engine run the order will be processed again. |
Allocation attempt | Every time an order line Soft Allocated is processed by the Source Engine is marked as allocation attempt even if the line couldn’t be hard allocated for some reason (no stock available, conflict with the business rules). The only case that won’t indicate an allocation attempt is for orders in a store that don’t have any source enabled in the specific allocation run. |
Re-Source | The action to push back an order line which is already hard allocated to the source engine so that can be sourced from a different source. |
Sourcing scheduler / sourcing waves | A method of running order sourcing which improves allocation efficiency by optimising orders into groups of orders sharing common SKU’s. The timeframes are configurable and each source can be enabled/disabled for a particular schedule. This method of allocation has benefits over FIFO (first-in, first-out) based scheduling and can be mixed with realtime sourcing for optimum allocation. |
Soft allocation | Soft allocation is executed for each physical line of the order as soon as the order has been imported in the OMS. It’s the mechanism that will prevent the merchant to oversell in the various sales channels.
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Hard allocation | Booking the stock at source level and implies the creation of a shipment request (either for the warehouse or the store picklist). It is done at line level so potentially would generate a split shipment if the same order is hard allocated to various sources.
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ATS | (Stock) Available To Sell at the moment the information is provided with stock snapshot feed (which can be full or non-zero). |
ATP | Available To Promise Inventory as provided to front-ends. |
PO | Purchase Order |
Harmonized Tariff Code | International standardized system of names and numbers for classifying traded products developed and maintained by the World Customs Organization (WCO). |
EAN 13 | Wikipedia Definition: “An EAN-13 barcode (originally European Article Number, but now renamed International Article Number) is a 13 digit (12 data and 1 check) barcoding standard which is a superset of the original 12-digit Universal Product Code (UPC) system developed in the United States. The EAN-13 barcode is defined by the standards organization GS1. |
GTIM | Global Trade Item Numbers (see also EAN 13 and UPC). |
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