We are pleased to introduce a new feature in our B2B packing workflow: a configurable Quality Control (QC) option. This enhancement allows users to perform QC checks during the packing process, ensuring higher accuracy and better quality management for B2B orders.
Key Features
Configurable QC Option:
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Video walkthrough
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Key Features
Enhanced QC Layout:
When QC is enabled, a A new layout appears during the packing process, showing SKU information with images and attributes to aid in QC.
Users can enlarge images temporarily for a better view without disrupting the workflow.
Marking Items as QC Pass or QC Fail:
QC Pass: If an item passes QC, users can place it in the box. The system will automatically mark it as QC pass when the next item is scanned.
QC Fail: If an item fails QC, users can click the "Mark item as QC Fail" button. The item will be removed from the box and marked as QC fail, with a confirmation message shown to the user.
Data Logging:
The system will log user details and timestamps for all QC pass/fail events for future analysis and reporting.
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Improved Quality Control: Ensures that only items that pass QC are packed, reducing errors and improving customer satisfaction.
Increased Efficiency: The new layout and clear instructions make the QC process seamless and efficient.
Better Data Management: Detailed logs help in tracking QC events and analyzing patterns for continuous improvement.
User Interaction
Enabling QC:
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QC Process Workflow:
Step 1: Scan the Box code.
Step 2: Scan the first item.
Step 3: The system displays SKU details and attributes for QC.
Step 4: If the item passes QC, place it in the box and scan the next item.
Step 5: If the item fails QC, click "Mark item as QC Fail," ? link and the system will remove it from the box and mark it as failed.
Assumptions
The bulk order QC feature may not be relevant for all clients, so it can be configured accordingly.
Out of Scope
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show QC Fail Reasons button and Fail button. Choose the reason and mark the item as Fail. The system will remove the item from the pack box.
Step 6: Repeat the same steps for rest of the items to be packed in the box. If all items are scanned, Close the Box.