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Marketplace would develop and integrate with following Increff APIs
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API
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Touchpoint details
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Mandatory
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Workflow
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Outwards API
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Outward Order Creation APIs
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Yes
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Order Creation
(Marketplace → Increff)
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Outward Order Processing APIs
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No
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Yes
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Pack Order Updates
(Increff → Marketplace)
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No
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Increff has the capability of creating invoices as well, if required.
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No
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Get Shipping Label
(Increff → Marketplace)
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No
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No
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Handover Notification
(Increff → Marketplace)
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Outward Order modification APIs
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Yes
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Seller Cancellation
(Increff → Marketplace)
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Yes
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Customer Cancellation
(Marketplace → Increff)
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No
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Inventory APIs
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Inventory Update API
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(Location Wise) Available To Promise Inventory API
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Yes
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Inventory sync
(Increff → Marketplace)
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Search Inventory API
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Search Inventory API (For Marketplace channels)
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No
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Returns APIs
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Create Return Order API
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No
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If return flow is required, these APIs can be used.
Return Creation/Updates
(Marketplace → Increff)
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Return Order Acknowledgement API
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Return Order Acknowledgement API
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No
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Update Returns API
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No
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Cancel Return Order Items API
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No
Solution/Implementation Details
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Shipping Label generation → Once order is packed, on the trigger of WH user for generating Shipping label and invoice, an API request will go to Marketplace from Increff system to provide the AWB number details and Shipping label document.
Order Invoicing Flow → As per Marketplace Team, they will create customer invoice on their own and paste it on shipment physically once it reaches from Styli WH to Marketplace warehouse.
In this case, Increff will create a Dummy invoice document which Styli WH team can use if they require to.
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Marketplace will use this notification to mark the order shipped from Styli to Marketplace warehouse managing their mid-mile operations. Here on, last-mile operations will be handled by Marketplace logistics team once the shipments reaches to Marketplace WH.