We are excited to introduce a new feature that enhances the visibility of previously returned items in various WMS screens. This feature aims to reduce the number of items getting returned by providing detailed information about returned items at critical stages of the packing and quality control (QC) process.
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Objective
The primary goal of this feature is to decrease the rate of item returns by highlighting items that have been previously returned. By doing so, operators can perform more thorough QC checks, preventing items with a higher chance of being returned from being shipped again. And during return order processing, such items can be identified easily and thorough QC can be done.
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