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We are delighted to announce a A groundbreaking enhancement to our WMS – the introduction of the WMS has been announced, introducing forward video-capturing capabilities. This update is a revolution in how we manage and process forward packaging, driven by the evolving needs of the market and the stringent revolutionizes the management and processing of forward packaging in response to market needs and requirements from leading marketplaces like such as Amazon, Myntra, Ajio, and Nykaa.

Why This Update Matters?

The e-commerce landscape demands now requires transparency and accountability in the steps of the order fulfillment process. Recent , with major marketplaces implementing policy updates from major marketplaces starts requiring that mandate the submission of forward packaging footage for SPF claims. This new policy ensures that aims to enable all stakeholders can to confidently verify the integrity of the packaging process, making establishing forward video capturing as an indispensable essential tool for our operations.

This update is a testament to our commitment to innovation, operational excellence, and compliance. By introducing forward video capturing into our WMS, we're not just meeting marketplace requirements; we're setting a new standard for transparency and efficiency in warehouse management. Welcome to the future of WMS, where every package is packed with confidence.

Highlights

  • Enhanced Video Capturing for Forward Order Processing: Capture every moment with our new forward video capturing feature, ensuring compliance with marketplace SPF policies. Audit logs are now maintained at the warehouse level for enabling/disabling this configuration, ensuring full transparency and control.Optimized Packing Process with Video Support: The Piece-Packing Screen has been updated to support the new video capture feature, intelligently managing the recording process based on the packing scenario and ensuring that video capture aligns perfectly with operational workflows.

  • Streamlined Media Management: We've refined the video file naming conventions and storage processes for both return and forward order processing, incorporating video size and duration for comprehensive tracking. The forward order videos are now meticulously named and stored, facilitating easier retrieval and management.

  • Improved Video and Image Retrieval: The process of downloading videos and images has been significantly improved. We've removed the multi-select option for a more focused approach and introduced dedicated 'Download Video' and 'Download Images' buttons, making it simpler and more efficient to access the media you need.

  • Optimized Packing Process with Video Support: The Piece-Packing Screen has been updated to support the new video capture feature, intelligently managing the recording process based on the packing scenario and ensuring that video capture aligns perfectly with operational workflows.

  • Audits: Audit logs are maintained at the warehouse level for enabling/disabling this configuration at the backend, later we can plan to make it accessible to admin users.

Prerequisites and Configurations

NAS devices should be installed in the warehouse’s local network.

Setting up NAS Hardware

(Video Capturing during Returns) - NAS Hardware Requirement, NAS Initial Setup & latest Print App version Installation

Forward Video Capturing Configuration

Video Capturing Configuration in WMS

Operational Scenarios Addressed

We've tailored the video-capturing process to accommodate various packing situations, from single pack boxes -package without split-piece-packing to multi-pack boxes with split-piece-packing. Each scenario is designed to ensure that video capturing is seamlessly integrated into the packing process, enhancing compliance without compromising efficiency.

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Video

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File name convention at NAS

File name for forward order videos will have the following pattern:

ChannelOrderCode_ShipmentID_timestamp

Capture audit logs at warehouse level for the enable / disable of this configuration.

  • Enable video capture -

    • Action : “enable forward video capturing” OR “enable return video capturing”

    • Description : “Channel : <Channel ID> “

  • Disable video capture -

    • Action : “disable forward video capturing” OR “disable return video capturing”

    • Description : “Channel : <Channel ID> “

Modifications / Enhancements

Search Return Order Screen

  • Remove the multi-select option for downloading videos.

  • Add a 'Download Video' button to download captured videos (if available). If no video is available for this return, display a warning message indicating the absence of any videos.

  • Add a ‘Download Images’ button that allows users to download images corresponding to a return order (in zip format).

  • To improve the video downloading process, eliminate the dummy 'iframe' used for downloading and replace it with a new download API that will be developed in the print-app.

  • When creating the video URL for downloading, remove the hardcoded value 'Share' from the path

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Capturing during Forward Order Processing

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Piece-Packing Screen

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  1. During Piece packing, WMS fetches NAS configuration for forward order processing

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Check for pending blobs in indexedDB

  • if any blob present in new or in_transit status,

    • Login in NAS

      • if error, show prompt to configure print-app and refresh the screen

      • if successful, set isLoggedIn flag to true

    • Fetch pending blobs from indexedDB and send them to NAS

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  1. and logs in to NAS at the backend.

  2. As soon as the user scans the item ID for piece packing (or Outward Box ID in case of split-piece packing),

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  1. the system checks for video capture configuration at the channel

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  1. level.

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  1. If video capture for forward order is

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  1. set as false by the user, the system continues with normal packing flow

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else,

  • if isLoggedIn flag is false, try logging in NAS to verify if print-app is properly configured

    • if error, show prompt to configure print-app and refresh the screen

    • if successful, set isLoggedIn flag to true

  • Follow the steps outlined in the respective cases mentioned below.

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  • When 'complete packing' is clicked, save the video blob up to that point in indexedDB with new status.

  • As soon as user clicks ‘print invoice & shipping label’, save the video blob up to that point in indexedDB with new status.

    • If 'isSkipAWBScan' is true, stop recording and retrieve the stored videoBlobs (of new & in_transit status) from indexedDB to send to NAS.

    • If 'isSkipAWBScan' is false, stop recording once the user confirms AWB Scan. Save the video blob up to that point in indexedDB and then retrieve the stored videoBlobs (of new & in_transit status) from indexedDB to send to NAS.

Case 2: Single Pack Box with split-piece-packing

Scan Item(s) tab

  • When ‘create shipment’ is clicked, stop recording. Save the video blob up to that point in indexedDB and then retrieve the stored videoBlobs (of new & in_transit status) from indexedDB to send to NAS.

Scan Outward Box

  • Follow the steps mentioned in Case 1.

Case 3: Multi Pack Box without split-piece-packing

  • When the user clicks on 'close box', stop the recording. Save the video blob up to that point in indexedDB and then retrieve the stored videoBlobs (of new & in_transit status) from indexedDB to send to NAS.

  • If the UI is not getting reset (e.g., in cases of 'single_shipment_partial' or 'all items scanned'), automatically start video capturing again, and then follow the steps as mentioned in Case 1.

Case 4: Multi Pack Box with split-piece-packing

Scan Item(s) tab

  • Follow step 1 mentioned in Case 3.

Scan Outward Box

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  1. without recording the video.

  2. Else, the videos will be recorded as mentioned below for following cases:

    1. With normal Piece Packing

      1. Single Pack Box
        For each order, a video will be stored in NAS for complete processing commencing from scanning of first item and completion of packing process.

        1. The video recording will commence upon scanning the first item IDs. After scanning and quality checking all the items, the video is temporarily saved in the database when the "Complete Packing" button is clicked.

        2. Upon clicking "Print invoice & shipping label," the video will be captured and stored once again temporarily.

        3. Following AWB scan after invoicing, the final video from item scanning until AWB scan will be transmitted to NAS device. However, if Skip AWB scan configuration is enabled, the final video will be sent to NAS only upon generation of shipping label and invoice.

        4. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

      2. Multi-Pack Box
        Each pack box closure will have a video clip stored at NAS. Invoicing and shipping labels will be included in the last pack box video clip.

        1. The video recording will commence upon scanning the first item IDs. Following the scanning and quality check of all items within a pack box, when the user selects 'close box', we store the video up to that point in the database and also transmit it to the NAS device for storage.

        2. Likewise, as each pack box is closed, its respective video will be transmitted to NAS for storage.

        3. In the case of the last pack box, the recorded video will encompass complete packing, invoice and shipping label generation, as well as AWB confirmation scan.

        4. Consequently, there will be an equal number of videos as there are pack boxes; these videos can be accessed at order level. Furthermore, naming conventions for videos will aid in identifying those associated with a particular order.

        5. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

    2. With split-piece Packing

      1. Single Pack Box or Multi pack box
        The videos will be captured separately based on the action mentioned (scanning Items to Outward Box and Generating invoice/ shipping labels):

        1. Scan Item(s) tab: The video recording will commence upon scanning the first item IDs. After scanning and quality-checking all the items when the Create Shipment button is clicked(while generating Outward Box), the video will be saved and sent to NAS device for storage.
          For multiple pack-boxes, the video will be stored to NAS for each pack box.

        2. Scan Outward Box tab:

          1. The video recording will again commence upon scanning the Box ID. The video is temporarily saved in the database when the "Complete Packing" button is clicked.

          2. Upon clicking "Print invoice & shipping label," the video will be captured and stored once again temporarily.

          3. Following AWB scan after invoicing, the final video from item scanning until AWB scan will be transmitted to NAS device. However, if Skip AWB scan configuration is enabled, the final video will be sent to NAS only upon generation of shipping label and invoice.

        3. If screen is refreshed at any point of time, the video saved till then will be sent to NAS for storage.

In Piece packing, the video is recorded irrespective of the QC status of item being packed.

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Accessing Videos and View/ Retry pending or Failed Video Uploads

How to Access the Videos?

View & Retry Pending/ Failed Video Uploads to NAS in WMS

File name convention at NAS

File name for forward order videos will have the following pattern:

ChannelOrderCode_ShipmentID_timestamp