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We are pleased to announce the latest features and enhancements introduced in Increff Omni.

👀 Highlights

We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:

Key Features

Box-wise Crossdocking

  • Increff is excited to introduce the Cross-Docking feature in WMS, aimed at revolutionizing our warehousing and logistics operations. Cross-docking is a logistics strategy used in warehousing and transportation operations, where products or materials are transferred directly from an inbound truck or container to an outbound truck or container with little or no storage in between.

  • Boxwise Cross-docking allows the direct transfer of boxes from inbound to outbound transportation, minimizing storage and handling requirements.

  • This new functionality significantly reduces the number of scans needed per item or box from receipt to dispatch, streamlining the entire warehousing process.

  • The implementation of Cross-Dock Flow in our WMS demonstrates a dedication to improving efficiency, cutting costs, and enhancing operational speed while reducing bottlenecks.

Image Added

SFS/USP Return Video Capturing

Marketplaces enforce stricter SP claim regulations, now demanding video evidence of return and forward order processing with clear display of identifiers like AWB numbers, order IDs, invoices, or shipping labels. Utilizing a NAS device for storing videos is an innovative improvement to Increff SFS/USP functionalities, overcoming limited warehouse/store internet bandwidth and granting sellers control over video retention duration. Users can download the media they need based on a variety of search filters.

Product Usability 

Enhanced Gate Entry and Box Receiving Workflow

The latest update to the WMS brings significant enhancements to the gate entry process and its related functionalities aiming at improving operational control and efficiency in warehouse inward operations.

  • The Box ID generation has been separated into its own screen, streamlining the initial steps of gate entry creation.

  • Users now can reprint Inward Box ID stickers through a dedicated screen.

  • The search capabilities within the gate entry screen have also been refined, making it easier to retrieve data.

  • Additionally, this update introduces a redirection mechanism from the gate entry screen to the "Receive Inward Box" screen, providing users with a choice to either stay or proceed.

  • Furthermore, the receiving process now supports both external and internal box codes, offering flexibility for different operational requirements.

  • To ensure organized storage of incoming boxes awaiting further processing, an Inward Staging Area & Location Configuration has been implemented.

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Enhancements in Video Capturing Configuration

Now introducing channel-level video capturing control, alongside warehouse-level customization. Seamlessly navigate through our intuitive interface to toggle video settings for each channel, ensuring precision and flexibility in Forward / Return processing.

Additional Updates Included:

  • Device-Level Configuration for Base Folder Name in NAS storage

  • Restricted Access and Enhanced Security, Modifying these configurations is restricted to users with wms_admin privileges

  • NAS Configuration Enhancements

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Simplified, One-Click Media Download Solution to Streamline SPF Claims Process

The innovative solution we have developed is a single-screen interface that provides a comprehensive view for downloading all associated media, such as return order processing videos, forward order processing videos, and images. This groundbreaking approach enables efficient utilization of time and resources, enabling your team to prioritize what truly matters.

View & Retry Pending/ Failed Video Uploads to NAS in WMS

We are thrilled to introduce a highly anticipated functionality that aims to streamline the management and debugging of pending/failed video uploads for both forward and return order processing. This update is designed to provide greater transparency and control over the video upload process, ensuring that no video goes missing and simplifying troubleshooting.

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Prioritize smarter, ship bigger units faster!

Introducing smarter inventory allocation for perishable items with different unit sizes:

  • Larger units, prioritized shipments: Say goodbye to expired goods! Our system now allocates inventory based on unit size, prioritizing larger units for perishable items. This means bigger orders get fulfilled faster, reducing waste and boosting efficiency.

  • Expiry? Not a priority for bigger units: Got bulky items with a distant expiry date? Our system prioritizes them for allocation, regardless of their expiration compared to smaller units. This optimizes warehouse space and ensures timely shipments for your biggest orders.

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Ditch the Wait, Update Key SKU Attributes Instantly!

Freshdesk tickets for updating key SKU attributes like barcode, UOM, virtual status? No more! Edit them directly in your OMS and reclaim your time.

  • Effortless updates: Make changes on the fly, no support requests needed.

  • Boost efficiency: Streamline workflows and empower your team with self-service control and eliminate dependency on the support team.

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Introducing Audit Logs for Inward, Storage, and Pack Boxes for Enhanced Visibility

Experience a new level of transparency and control in your warehouse management journey with audit logs for inward, storage, and pack boxes, offering you detailed tracking and improved oversight of your warehouse activities on the boxes. Simplify audits and bolster decision-making with this powerful utility.

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Experience the convenience of on-the-go printing triggered through mobile device

Take printing of documents and stickers to the next level with this latest update! Now easily trigger printing of documents and stickers directly from your mobile devices.

  • Simply connect your mobile device to the same network as your Windows desktop running the Increff Print App.

  • Enable Remote in the Printing Configurations and input the desktop's IP address.

  • Select your desired printers for various items and voila! Effortless mobile printing at your fingertips.

Configurable Box Scanning for Enhanced Bulk Handover Flexibility

Save time and streamline your operations with this flexible improvement. Introducing a pivotal update to Increff WMS: a new configuration for making box ID scans optional during bulk order handovers. Responding to client feedback, this update allows clients to choose the option of handover where the user simply scans the order ID and Invoice ID, bypassing the need for box scanning.

  1. If the configuration is on, any Box ID scan is not required. Furthermore, we display boxes in a table (similar to the scanned boxes table) along with the box count.

  2. If the configuration is off, the flow will be the same as it currently is, where all box IDs must be scanned (Default Configuration).

Please reach out to our Omni Success team to enable/disable this configuration.

Pick Order Group Auto Naming

To make a Pick Order Group more identifiable, the naming suggestion with prefix “YYYY-MM-DD-HH-MM-SS- ” will be shown while creating a Pick Order Group.

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Elevate Your Logistics: Streamlined AWB Validation with Persistent Alert & Mandatory Clearance

Exciting news for logistics efficiency! We've supercharged the AWB validation process in our manifest creation and handover stages. Introducing persistent error alerts and mandatory error resolution, we're setting new standards in operational accuracy and efficiency. Gone are the days of overlooked incorrect AWBs in manifest and handover! Now, non-dismissible modal error messages demand your attention until manually dismissed and AWB is physically removed, adding an extra layer of precision.

Displaying SKU Attributes in Sorting Screens

Additional information on SKU attributes would be displayed in item sorting & b2b item sorting screens which can help in sorting items for orders based on any SKU attribute like dimensions, weight, or fragile.

This information can be used for style wise sorting items and then doing style wise packing.

🖥️ User Interface / Experience

Check out the crisp UI enhancement in the OMS → Search Orders → Sub-Orders screen for better clarity and navigation

  • Order ID is renamed to Sub Order ID.

  • Spot this new clarity in both search and table views.

Added new field “Type of document” in Gate entry screen under Inwards section

We have introduced a new input dropdown as Type of document in the Gate entry screen where users can select the type of document from below options and capture the details.

  • Invoice Document

  • Debit Note Document

  • Other

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Auto Approval of ASN created by External systems using Integration

We are excited to announce that we have made some significant enhancements in the ASN creation process using Increff Standard APIs. This means that now ASNs can be automatically approved at the time of creation from external systems like ERP in the Increff system. We understand how time-consuming and tedious it can be to manually approve ASNs from the user interface, so this improvement will greatly eliminate that manual activity for you.

Update shipping/billing Address for Open Orders on Supplier/Customer address update

Upon updating the address of a supplier or customer, OMS now updates the shipping/billing address accordingly to accurately reflect the address in all open orders for the respective supplier or customer (Processing, Fulfillable, Created, Unfulfillable).

🔧 Technology Architecture 

Manually refreshing Channel level jobs

Now manually refresh channel-level jobs with ease. Keep your workflows up-to-date effortlessly, enhancing efficiency and control.

  • A new UI functionality has been added for manually refreshing channel-level jobs in CIMS even if no channel jobs are present, Eg, jobs that are newly created like consolidated invex job.

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Optimized Order Hopping to improve Omni-channel experience

We have made some tweaks in the Order hopping workflow to improve the Omni-channel Offline to Online experience for brands.

Now, in case of rejection of an order from a store which does have inventory to sale for an product , Increff system will still send zero inventory update to Online channels (marketplaces, webshops, front-end websites).

This will help online channels to create the hopped orders in a different store which can reduce the logistic costs and increase chances of offline sale in the store from where order was rejected.

Support for Cancellation of Return Orders

We have now introduced a new feature that allows for the synchronization of return order cancellations from various front-end systems such as marketplaces, webshops, and websites. This enhancement will greatly reduce the occurrence of failed syncs and eliminate any duplicate return orders in Increff's downstream system.

Marketplaces where this is being supported currently are Nykaa, Limeroad, Pharmeasy, Snapdeal.

Added support in WMS to receive returns for items dispatched in the store

We've enhanced our WMS to now support the processing of returns for items originally dispatched from the store for efficient returns processing:!

📖 Report Changes

The following Enhancements have been made to Omni reporting:

Reports in which new fields are added/modified

Report Name

Field added / Modified

Outwards : Box report at Item Level

Box Code

External Serial Code

Outwards : Myntra Packing List - OMS

Box Code

Outwards : Outwards at Box ID Level - WMS

Box Code

Outwards : Shipped Order Items Detail Report - WMS

Box Code

Inventory Ageing report

Last 30 days Sales

B2C Outward SKU Wise Report

Packed Time

Child Client SKU IDs / EANs

Shipment Closed Time

Item Lost/Found Details Report - WMS 

Item Creation Time

Bin ID From Item Lost

Bin ID Associated with action after lost

Bin Locations Report

Bin Last Audited At

B2B Outward SKU Wise Report

IGST Tax Per Unit

CGST Tax Per Unit

SGST Tax Per Unit

Child Client SKU IDs / EANs

Shipment Closed Time

Bin and Item level report

Item Creation Time

Non-Live item report

Item Creation Time

Bin & Item ID Level Snapshot - WMS

Client Name

Customer/Supplier details - OMS

Is Excess GRN Allowed

Order Status Report Detail - OMS'

Shipment Closing Time

Return Order Report SKU Wise - OMS

Channel Invoice Time,

Forward AWB Number,

Handover Time

SFS : Outward Order Status Report

First Item Sorted In The Order

SFS : Outward Shipped Order Item details

item created time,

items sorted time,

Item dispatched item

Picklist Report - WMS

Is Sorted

Inward Report at GRN SKU Level

Is Part of UOM

Return Order Report Item Level

Putaway Time

Reports in which new filters are added/Modified

Report Name

Filters added / Modified

Listing snapshot CIMS

Client Sku ID

Channel Inventory Exposure Detail - CIMS

Client Sku ID

B2C Outward SKU Wise Report - OMS

Item ID

Shipped Order Item Details Report - WMS

Dispatch From and To

Inventory Delta Report

Client SKU ID

New reports developed

Item Lost/Found Details Report - WMS

This report is used to fetch the details for the items that were lost and found later.

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(lightbulb) Enhancements in Omni Standard Integration APIs

New APIs

New APIs

Description

Reference Links

Cross Dock APIs

  • Create Cross Dock Plan API (Beta)

  • Move Boxes from Cross Dock to Storage Area API (New API) (Beta)

An external system can do the necessary Cross docking related operations like Cross dock plan creation and Moving boxes from CD to Storage area through APIs.

ASN-Box-Item Code Mapping API

To streamline Bulk inward operations without taking out the items, now we offer the capability of sending the Box-Items mapping which are expected in an ASN shipment.

ASN Box Item code mapping API

  • Marketplace Get Location Details API

  • Marketplace Search Inventory API

  • The Marketplace Get Locations Details API is used by marketplaces to obtain information about a list of locations like location address, location code and location type. It serves as a complement to the Marketplace Search Inventory API.

  • The Marketplace Search Inventory API is used by marketplaces to search for all locations where a product is available for customers to place orders online and pick up from a store.

Get Location Details API

Search Inventory API

(grey lightbulb) Enhancements in Standard Marketplace Integrations

Improved process of capturing and grouping of different 3P logistic carrier codes provided by Myntra in APIs.

Added support for Self Ship Fulfillment using Smartconnect and SP-APIs

Added support of creation of Return orders directly from Carrier management systems like Clickpost, Shiprocket etc

  • Added support for Return order cancellation from front-end system and logistic carrier management platforms like Clickpost, OTO, Shiprocket etc.

  • Added support for syncing Location details mapped in Increff system to Magento front end system.

New Integrations

Added new API integrations for below Marketplaces and ERP systems.

Feature

Integration Type

Description

Amazon Middle east Integrations - http://amazon.sa and http://amazon.ae

Marketplace

Introduced new Integrations in Middle east regions - UAE and KSA using Amazon Smartconnect APIs which brands can use to operate in Middle east

API logs search application

Custom

Introduced a new application to help users search API call logs for different Integration channels like Marketplaces, Webshops, brand.coms, ERP/POS systems.

For more details, we will soon add Log Search App document.

Improved Marketplace Channel Onboarding

Custom

We have improved the onboarding process for Marketplace channels in Increff. Manual data configuration steps have been eliminated, making it easier and faster for brands to get started. This update ensures a seamless and hassle-free experience. Stay tuned for more updates as we continue to enhance our platform.

Upcoming Integration Roadmap Items

Marketplace/ERP

Integration Type

Description

Noon API Integration for Middle east region

Standard Marketplace

Integration with the Noon API model, which is being launched in 2024, can provide brands with a seamless integration experience for automating their order processing.

Mirakl Global Integration

(This will be done first for Decathalon and Yoox)

Standard Marketplace and OMS

Increff is integrating with the Mirakl system, which will provide sellers with the opportunity to fulfill orders for Decathlon and Yoox Marketplaces initially. This integration will pave the way for more marketplaces globally in the future.

Sixth Street OMS Integration

Standard OMS

Integration with Sixth Street OMS is currently underway, which will allow the brand to efficiently process orders in the Increff WMS system originating from Sixth Street OMS and the front-end system.

Amazon Vendor Retail Procurement Integration

Standard Marketplace

Amazon Vendor retail procurement Integration allows sellers to ship out inventory from their warehouses/DCs to Amazons Fulfillment centers located in different geographies of world like NA, EU, APAC, ME etc.

Amazon SP APIs for Buying Shipping Options program / India to Cross border Shipping

Standard Marketplace

Enhancements are being done in Amazon SP-API Integration to enable sellers selling from India to Cross border using Amazon’s Buying shipping program

Support for Dynamic Transporter Throttling for Amazon Smartconnect

Standard Marketplace

Amazon has recently implemented a new feature in their Smartconnect APIs that allows for the management of Transporter throttling using APIs within an Integrator's system. To support this functionality, we are currently making necessary changes to our Amazon integration module to ensure a seamless transition.

Myntra Global Partner Program Integration

Standard Marketplace

Integration with the Myntra global partner program APIs will enable sellers to efficiently manage product shipping in international geographies.

Olabi POS Integration

Standard POS

This integration enables brands to synchronize their order and inventory transactions from Increff Fulfillment systems (WMS/SFS) with Olabi POS.

Increff Highlights

Below are the key highlights which we are delighted

  • `Total Number of Orders processed: 23 Million

  • Fulfillment Percentage for B2C channels: 99.78%

  • Total Active Warehouses: 122

Upcoming Features for Next Release

  • SFS new UI

  • Pricing Module

  • Highlight Returned Items

  • Kitting

New Version Details

Module

User Interface Version

Application Version

CIMS (Channel Integration Management System)

10.8.0

12.1.2

OMS (Order Management System)

10.7.0

16.1.0

WMS (Warehouse Management System)

11.13.0

13.1.0

SFS

4.6.1

4.8.3

Omni Standard Integration

5.23

Google Chrome versions supported

90.0 and above

❓ Have any Questions?

Please feel free to reach out: Increff Fresh Desk