Content Comparison

...

• Return Video Capture configuration must be enabled to capture return videos(steps are shared below)

• The latest version of the print app must be installed to store videos in NAS

• Only users with wms.admin role have access to this screen. Hence, the required user access should be given to authorized users.

Workflow Diagram

...

https://videos.increff.com/share/hLkACKo6uly3E6wYrOZ5rQ

Prerequisite

• Return Video Capture configuration must be enabled to capture return videos(steps are shared below)

• The latest version of the print app must be installed to store videos in NAS

• Only users with wms.admin role have access to this screen. Hence, the required user access should be given to authorized users.

NAS Configuration in WMS

NAS configuration is warehouse-specific.

...

Please follow the below steps to enable the return video capturing.

These steps should be followed after the NAS setup. (Refer Video Capturing during Returns- NAS Hardware Specifications and Requirement, NAS Initial Setup & latest Print App version Installation article for this)

1. Go to WMS-> Video Capture Configuration screen.

2. Turn on the toggle for Return Video Capturing.
   

   

3. A confirmation message will appear to Enable Video Capturing. Confirm as Yes.
   

   

4. Return Video Capturing toggle will successfully get turned on.

   

...

• What camera configuration and brands are recommended for capturing images/videos

  • A recommended camera for return video capturing is the Logitech C615 Portable HD Web Camera. This camera has been used in warehouse settings and has provided good results. The POC was successfully done with below camera configurations.

• Whether Increff is capturing the images/videos for forward and reverse movement of inventory? If so, for how long is it stored in system and what are the standard configs ?

  • We are currently capturing both images and videos for returns. For Forward video capturing, it’s in our roadmap. The videos will be getting stored in the NAS device(Network Attached Storage) in a structured way. The system allows users to download the captured video against an order from the WMS UI.

  • Video capturing configuration can be enabled/disabled for a channel at the fulfillment location level. Synology NAS device is used for the storage.

  • We don’t have any time constant for storing the videos as such.

  • Images are not stored at NAS, images are stored on Google cloud which can be accessed through links present in Omni Reporting.
    Standard Configs:
    Video Format: Webm

    Codec: vp9

    Frame Rate: 30fps

    Audio: No Audio

• Just by clicking/typing the order number, will it be possible to retrieve the sku code, order details and the images/videos both forward and reverse for SPF claims.

  • The system allows users to download the captured video against an order from the WMS UI. We allow Searching the return order using any search filter. Eg, Channel Return Order Id, Channel, Forward Order Id, From Date/ To Date, etc.
    Refer this for more details

• Will the images/video have timestamp, order number, SKU code details?

  • File name convention for videos saved at NAS are as follows:

    • file_name : {return-gateEntry-ItemId}_{uuid}  / {shipment_id}_{uuid}

    • folder_name : {date} [local system time]

    • path :  baseFolderName/ {flow} / {date} / {file_name}.mp4