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We are pleased to announce the latest features and enhancements introduced in Increff Omni.

👀 Highlights

We've introduced various exciting features and enhancements that will revolutionize your operations. Here's a glimpse of what's in store for you:

(error) Breaking API Changes

  • We are moving to the new version of the OMS APIs. The external systems that are using Increff OMS V0 APIs should start the implementation of V1 APIs and the deadline for completion of Dev and testing is 1st December 2023.
    Please refer to Migrating from Increff v0 to v1 OMS APIs for more details.

  • In API Outward Sales Posting APIs to POS (For Stores)(Beta), The acceptable value of object SubOrderItems.orderItemCodes was previously of String type but now it is List<String>

🔎 Key Features

Introducing Multi-Pack Box Support in a shipment for Enhanced B2C Order Handling

  • Seamlessly pack B2C orders in multiple boxes, perfect for those who have either too many items or have items with sizes that cannot fit in one box or both.

Introduced Order Custom Attributes

  • Order & Order Line Item Custom Attributes are used to store additional data related to an order or order item that may not be part of the standard data model.

  • Adding some examples:

    • Capture Loyalty Points, Employee Discounts, Coupon Discounts, and Gift Card Discount from Webshops, and the same details are to be passed to ERP

    • Capture promotions on order and order-SKU levels coming from webshops like Shopify and the same details are to be passed to ERP

    • Brand.com can pass customer order cancellation reasons to Increff and get the seller cancellation reasons from Increff.

Support to capturing and mapping External Item Codes while packing in SFS

  • Clients can use their own external item codes for itemizing products and map those while packing.

  • WMS item codes can also be captured. If stores receive material from a warehouse where items are serialized then the same serialization IDs can be captured in SFS as well giving an end-to-end visibility.

Support to capture External Serial Codes while packing in WMS and SFS

  • The external Serial Codes field can be used to capture any serial code against the item in WMS and SFS. Eg, IMEI number, or any other identifier.

  • Tag loops can be captured in SFS and WMS while packing.

(blue star) Product Usability 

Added support in CIMS to retry Failed return Orders

Users can fetch and retry the failed return orders using filters like Date range, channel name, or Channel Order ID.

Added an option to remove pack-boxes from an OPEN shipment

  • Occasionally, extra pack boxes slip into shipments during invoice generation and ERP data transmission. This happens when RMS invoices are generated successfully, but an Omni transaction fails & leaves the shipment OPEN instead of INVOICED.

  • The challenge arises during user attempts to invoice these shipments using Bulk Invoicing, with RMS demanding the removal of boxes containing untaxed SKUs.

  • Our new feature allows for easy removal of these extra-pack boxes from OPEN shipments.

Update Channel listing at CIMS

Our enhanced listings upload feature now allows you to correct your listings as needed effortlessly, eliminating the need for manual intervention from the Increff Omni Success team. No more invalidations and re-uploads; take control of your listings with ease.

🖥️ User Interface / Experience

Revisited the order of CSV headers in product creation and updation of sample CSV template

We have moved the barcode field in the create and update product master CSV upload template to the first column.

Shifted the cancel order option from the left corner to the right corner in the Search Orders screen

We've relocated the cancel order option from the left to the right corner on the Search Orders screen to ensure users don't accidentally cancel orders while resyncing.

Turn on/off all channels at once in the Picklist Configuration Screen

  • To enhance efficiency, Instead of individually toggling picklist release for specific channel orders, we've introduced a master toggle at the top. Supervisors can swiftly switch off/on all channels and activate/deactivate only the ones they need for picklist release.

Increff Omni Screen Names & Icon Addition Updates

  • The following entities have been moved/renamed/removed.

Component

Screen Name

Changes

Omni Reporting

Home page, WMS, OMS and CIMS navigations.

Changed the nomenclature.

RENAMED Reports (Beta) to Reports.

Beta keyword from Reports (Beta) icon is removed.

Omni Reporting

Home page, WMS, OMS and CIMS navigations.

REMOVED the existing Reports icon(which points to the Jasper reporting)

🔧 Technology Architecture 

Info

Now WMS can support upto 2000 items in a single bin

Added New Channel type EFS support in CIMS

A new channel type EFS has now been added. This channel type represents the channel integrations done with any External Fulfillment System using Increff OMS APIs.

Added video conversion functionality from .webm to .mp4 while capturing Return videos

  • Converting videos from .webm to .mp4 in real-time before storing them in NAS will solve the file format issue when uploading videos for SPF claims on the marketplace portal.

  • Below are the differences between .webm and mp4:

    • Size: Size is increasing in mp4 for 5 min video from 100 MB to 224 MB

    • Time to process for mp4 is increasing from 25 seconds to 37 seconds

    • Quality of Video: The quality of video increases noticeably

It is compulsory to have the latest Print App version V8 installed on all desktops in all warehouses to effectively start using the Return Video capturing(along with mp4 auto-conversion). Please refer to this document for links to download and follow the steps mentioned in the document.

📖 Report Changes

The following Enhancements have been made to Omni reporting:

Introduced reporting scheduler in Omni Reporting

  • Users can now schedule reports to run and be sent to their email inbox at a specific time and frequency.

  • To begin with, we will enable all the snapshots and summary reports for scheduling.

Reports in which new fields are added/modified

Report Name

Field added / Modified

QC Reject Reasons Report - WMS

Vendor Name

SKU Master - OMS

Updated At

B2C Orders at Channel Sub Order level(Non Split) - CIMS

Shipping Charge

Style

Inward Report at Item Level - WMS

Bin QC Status

Old Bin ID

Putaway Bin ID

Putaway Bin Location Name

Manifest Report Detail - OMS 

Client Name 

Fulfillment Location Name

External Shipment ID

Shipped Order Items Detail Report - WMS

Box SKU ID

First GRN Date

AWB Number

Outwards Flipkart Item ID mapping Report - CIMS

Report renamed to B2C Orders at Channel Sub Order level(Non Split) - CIMS 

Order Status Report - OMS

Order Acceptance Status

Order Status Report Detail - OMS

Order Acceptance Status

Return Order Report Item Level - WMS

Forward Fulfillment Location Name

Return Order Report SKU Wise - OMS

Forward Fulfillment Location Name

Permanently Lost Item Details - WMS

Actor

SFS : Outward Shipped Order Item details

AWB Number

B2C Hour Wise Productivity - WMS

Orders Dispatched

Inventory Ageing - WMS

MRP

Style ID

Sku Desc

Size

B2C Outward SKU Wise Report - OMS

Order Type

Reports in which new filters are added/Modified

Report Name

Filters added / Modified

Return Gate entry Report - OMS

Gate Entry Item Status

SFS : Audit Log Report - OMS

Object Type

Order Status Report - OMS

Final Resolution

Inward Report at Item Level - WMS

Channel Order IDs (single text to comma separated)

Manifest Report Detail - OMS

Manifest Closed From

Manifest Closed To

Date Range - 92

Picklist Report - WMS

All Date Ranges are made to 31 days

Listing Snapshot - CIMS

Channel SKU ID (single SKU to comma separated)

Global SKU ID (single SKU to comma separated)

SFS : Outward Shipped Order Item details

Order From, Order To (maximum date range of 31 days)

New reports developed

Transporter Wise AWB Count Report - OMS

B2C Order Wise SLA & Pendency Report

Listing Update Dependency Check Report

Virtual/Perishable Flag and Barcode Update Dependency Check Report

B2C Stage Wise SLA Dashboard

Order Custom Attributes

Attribute Definition Mapping

(lightbulb) Enhancements in Omni Standard Integration APIs

New APIs

New APIs

Description

Reference Links

Increff OMS V1 APIs

Using Increff OMS APIs any other External Fulfilment Solution (EFS) can integrate with Increff OMS and utilise the OMS capabilities & all the Increff marketplace OMS integrations.

For the systems who are using Increff OMS V0 APIs are suggested to refer to Migrating from Increff v0 to v1 OMS APIs

Increff OMS V1 APIs

Update Inward Order Attributes API (Beta)

  • Since now external systems can push Inward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

  • This API can be used to update the value of any Custom attribute which was passed with an Inward order during Inward order creation from external system.

Update Inward Order Attributes API (Beta)

Update Outward Order Attributes (Beta)

  • Since now external systems can push Outward order with custom attributes tagged to it which can be stored and used in Increff systems in multiple ways.

  • This API can be used to update the value of any Custom attribute which was passed with an Outward order during Outward order creation from external system.

Update Outward Order Attributes (Beta)

Update Channel Listings API for ERP Channels (Beta)

This API can be used by ERP system to update the listings for ERP Channels in Increff system.

  • This API will be used only by the ERP system to update the listings of the ERP type channel created in Increff system.

  • This API can be used to update the ChannelSkuId and ChannelSerialCod attribute values for a particular listing.

Update Channel Listings API for ERP Channels (Beta)

Existing APIs Enhancements

Exisiting Existing API

Updates in the API

Reference Links

GRN Notifications to external systems (ERP/POS) for an Inward order after the GRN is completed.

  • GRN Posting API (Order)(Beta)

  • GRN Posting API (Gate Entry) (Beta)

Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during GRN postings once the Inward order is marked as Completed or Gate entry for an Inward order is closed.

Real Time GRN Notifications to external systems (ERP/POS) for an Inward order.

  • Real Time GRN Notifications API (Order) (Beta)

  • Real Time GRN Notifications API (Gate Entry) (Beta)

Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system in Real time GRN postings.

Outward Order Creation APIs

  • Create Outward Order API (Beta)

  • Create Outward Order API (Using Partner Codes)(Beta)

Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Outward order (B2C/B2B).

Create Outward Order API (Beta)

Create Outward Order API (Using Partner Codes)(Beta)

Inward Order Creation APIs

Introduced Custom order and order item attributes fields in the existing API which any external system can pass to Increff system during creation of an Inward order.

Inward Order Creation APIs (Beta)

Outward Order Sales Posting APIs

  • Outward Sales Posting API (For ERP Systems) (Beta)

  • Outward Sales Posting APIs to POS (For Stores)(Beta)

Addition of new fields:

  • List of OrderItemCodes

  • Introduced Custom order and order item attributes

  • Added fields related to Shipment details and pack box details which are

    • No. of items in a shipment

    • Pack Box IDs in a shipment

    • Dimensions (LBHW) of shipment and individual pack boxes

    • AWB of each packbox

Warning

Note:

The acceptable value of object SubOrderItems.orderItemCodes was previously of String type but now it is List<String>

Outward Sales Posting API (For ERP Systems) (Beta)

Outward Sales Posting APIs to POS (For Stores)(Beta)

Create Manifest API(Beta)

New Fields Added:

  • manifestItems.packBoxDetailsList

  • packBoxDetailsList.boxId

  • packBoxDetailsList.awbNumber

Create Manifest API(Beta)

Handover Notification API(Beta)

New Fields Added:

  • handoverItems.packBoxDetailsList

  • packBoxDetailsList.boxId

  • packBoxDetailsList.awbNumber

Handover Notification API(Beta)

Pack Order API(Beta)

Introduced Custom order and order item attributes fields in the existing API which can be passed to the external system during Packing of an order

Pack Order API(Beta)

(grey lightbulb) Enhancements in Standard Marketplace Integrations

(blue star) Myntra API Enhancements

Enabled support for capturing Tag Loop Codes for increasing SPF claims acceptance rate

Shopify API Enhancements

Added support to fetch Catalogue from Shopify Webshop using API automation

(blue star) Amazon Smartconnect Returns API Enhancements

  • Enabled support for Returns Re-routing / Re-planning

  • Enabled support for creation of Replacement type Return Orders

(blue star) Flipkart API Enhancements

Enabled support to get Proof of Delivery of all Delivered orders

(blue star) Firstcry API Enhancements

Enabled support to pass Minimum manufacturing date corresponding to Minimum Expiry date for perishable products to Firstcry marketplace.

(blue star) Flipkart API Enhancements

Enabled support to get Proof of Delivery of all Delivered orders

Shopify API Enhancements

Added support to fetch Catalogue from Shopify Webshop using API automation

New Integrations

Added new API integrations for below Marketplaces and ERP systems.

Feature

Integration Type

Description

Microsoft Dynamics 365

ERP

Integration with Microsoft Dynamics 365 ERP system

Middle East Region Integrations

Marketplace

  • Amazon UAE

  • Salla

  • Zid

  • FirstCry

New US/Mexico Region Integrations

Marketplace

  • Mercardo Libre

  • Ebay

  • Walmart

Asia Pacific Region Integrations

Marketplace

  • Tokopedia

  • Shopee

Upcoming Integration Roadmap Items

Marketplace/ERP

Integration Type

Description

Infor M3 ERP

ERP

Standard Integration with Infor M3 ERP system

Amazon Omnichannel Integration

Marketplace

Enabling support for Splitting, Routing and Hopping of orders of Amazon MFN channel / Easyship model

New Version Details

Module

User Interface Version

Application Version

CIMS (Channel Integration Management System)

10.7.0

11.5.1

OMS (Order Management System)

10.6.0

15.6.0

WMS (Warehouse Management System)

11.11.3

12.4.1

SFS

4.4.7

4.6.0

Omni Standard Integration

5.8

Google Chrome versions supported

90.0 and above

Have any Questions?

Please feel free to reach out: Increff Fresh Desk

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