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  • What camera configuration and brands are recommended for capturing images/videos

    • A recommended camera for return video capturing is the Logitech C615 Portable HD Web Camera. This camera has been used in warehouse settings and has provided good results. The POC was successfully done with below camera configurations.

Camera

Resolution

Bit Rate

Video Length(min)

Video Size

Logitech C615 Portable HD Web Camera (Used in Warehouse)

1080p

2560 Kbps

2

90 40 MB

  • Whether Increff is capturing the images/videos for forward and reverse movement of inventory? If so, for how long is it stored in system and what are the standard configs ?

    • We are currently capturing both images and videos for returns. For Forward video capturing, it’s in our roadmap. The videos will be getting stored in the NAS device(Network Attached Storage) in a structured way. The system allows users to download the captured video against an order from the WMS UI.

    • Video capturing configuration can be enabled/disabled for a channel at the fulfillment location level. Synology NAS device is used for the storage.

    • We don’t have any time constant for storing the videos as such.

    • Images are not stored at NAS, images are stored on Google cloud which can be accessed through links present in Omni Reporting.
      Standard Configs:
      Video Format: Webm

      Codec: vp9

      Frame Rate: 30fps

      Audio: No Audio

  • Just by clicking/typing the order number, will it be possible to retrieve the sku code, order details and the images/videos both forward and reverse for SPF claims.

    • The system allows users to download the captured video against an order from the WMS UI. We allow Searching the return order using any search filter. Eg, Channel Return Order Id, Channel, Forward Order Id, From Date/ To Date, etc.
      Refer this for more details

  • Will the images/video have timestamp, order number, SKU code details?

    • File name convention for videos saved at NAS are as follows:

      • file_name : {return-gateEntry-ItemId}_{uuid}  / {shipment_id}_{uuid}

      • folder_name : {date} [local system time]

      • path :  baseFolderName/ {flow} / {date} / {file_name}.mp4