Pass customer order cancellation reason from Brand.com to Increff and get the seller cancellation reasons from Increff.

Customer Cancellation

Here, the customer cancellation reason will be available at Brand.com end when customer cancels the order. Client system can send another api for updating the custom attributes at time of cancellation.

Update Outward Order Attributes (Beta)

Seller cancellation

CSR team can update the reason in order custom attributes using CSR panel.

Pincode Tracking for any marketplace Orders. Eg, Ajio.

Due to the nature of B2B orders with AJIO, clients may not receive customer details such as customer name, customer city, and customer pincode from AJIO.
It may be crucial for clients to track AJIO orders based on their delivery states and pin codes. This tracking will help them effectively plan and maintain inventory levels at each warehouse.

Custom Order attributes would help in updating data from Ajio proxy to OMS to be sent in postings.

For B2B channel(Channel App) to integrate with Clickpost for shipping particular items via Air transport, Clickpost asked Increff to send the key word MPS_AIR in their create order call so that they can differentiate the orders from their end.

Custom Order Attributes fields can be captured at order creation and shared with Clickpost in pack call.

Webshops to pass Gift Card Discount and the same details required at ERP

Fields can be captured at order creation and shared with ERP in posting.

Webshops/ Brand.com to pass coupon codes (discount) of the orders and the same details required at ERP

Fields can be captured at order creation and shared with ERP in posting.

Capture promotions on order and order-SKU levels coming from webshops like Shopify

Fields can be captured at order creation and shared with ERP in posting.

Brands might be interested in capturing:

• Loyalty Points

• Employee Discounts

• Coupon Discounts

• Promotions

Against brand.com orders and send them to my ERP for financial and marketing analytics.

Fields can be captured at order creation and shared with ERP in posting.

For Inward and Outward an Order Type might be required by ERP: Returnable Gate Pass and Non Returnable Gate Pass

Fields can be captured at order creation and shared with ERP in posting.