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There will be following types of parent & child AWB combinations:

  1. Child AWB to be a unique number just like parent AWB.

    • Derived: Child AWB will be derived from the parent AWB. If parent AWB is 1234 then child AWBs will be 1234-1 and 1234-2 for two piece shipment.

    • Child AWBs Coming from Logistics aggregator : Child AWB on a box level will be given by Logistics aggregator like Clickpost.

  2. Child AWB is same as parent AWB.

Internal backend configurations to allow multiple pack boxes and to allow box labelsat the channel level are added.

  • Allow multi pack box value is applicable only for B2C orders because it will always remain TRUE for B2B orders irrespective of value set in this flag.

  • The same values of these properties will flow against orders to OMS and WMS. These values would be set by the Increff team while configuring a channel for a client on the basis of use case shared by client.

  • If Allow box label is not enabled, only one shipping label per shipment will get generated even if there are multiple pack boxes present for the shipment. But, when it’s enabled, labels get generated for each box.

  • These configurations can be enabled/ disabled for a client and channel pair on raising a request to the Omni Success team.

Below B2C processes/flows will have changes on enabling the B2C Multi Pack Box feature.

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  1. On scanning first item, the Scan Box pop up will be displayed. Here, user can generate and print a Box Id. Box ID should be sticked to Box.

  2. Since it’s first box of the shipment, user is still given the choice to pack the order in single box. User can click the button Pack Order in a Single Box to still go ahead with packing without printing a box sticker.

  3. If a box Id was generated in previous step, user will scan required items while physically adding those to the box.

  4. Please click Close Box button once required items are added into it.

  5. After closing previous box of same shipment, when user scans the next item, the Scan Box pop up will be displayed. Please print the Box Id and scan. Please stick the Box Id to the box.

  6. Please keep on scanning all the items while physically adding those to the box. The count of items SKU-wise in the box is present in the screen as shown below.
    This will also help when screen got refreshed by user due to some reason. He can continue packing by physically matching SKU-wise item count for scanned items to the box.

  7. Please close the box once the required items are added to that box. A close box confirmation will pop up, please click Confirm button.

  8. If the package SKU, dimensions or weight capturing is enabled, te Capture Package details pop up will appear. Capture the required details and Submit.

  9. Once all the items are added to box, please click Complete Packing button. Then, Click on Close Shipment button. If there are any error, please resolve them. Refer Error Handling section in this doc for more details.

  10. Post this, please print Invoice and Shipping label. Multiple Shipping box labels should be sticked on respective boxes.

  11. Please scan all the all the box AWBs to complete the shipment.

Info

If Allow box label is not enabled at backend, only one shipping label per shipment will get generated even if there are multiple pack boxes present for the shipment. In such case, user will scan the same parent AWB number for all number of boxes present in the shipment.

Capture B2C Packet Dimensions screen

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  1. A manifest is created in Manifest screen as usual.

  2. For shipments without multiple boxes, AWB number can be scanned as usual and there is no change in the user interface. Same manifest can have both type of shipments(single packet or multi box shipment).

  3. For shipments with multiple boxes, when any of the AWB for shipment(either parent AWB or any Child AWB) is scanned, the pop-up as shown below will be displayed. We display the count of scanned Box AWBs for the shipment AWB.
    Please note, if the user refreshes screen while scanning Box Ids against an AWB, user will have to scan all child AWBs once again for the particular AWB to add shipment to manifest.

  4. User will have to scan all the box Ids that belong to that specific shipment.

  5. Post that, please click on Add Shipment button to continue scanning other AWBs

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