Pre-requisite
Return Video Capture configuration must be enabled to capture return videos(steps are shared below)
The latest version of the print app must be installed to store videos in NAS
Only users with wms.admin role have access to this screen. Hence, the required user access should be given to authorized users.
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If any unexpected interruption happens during the video capture process, the user will receive a notification or prompt informing them about the issue.
As soon as any bin is scanned for a QC fail item, the user interface will save the video up to that point.
If the user is inactive or doesn't interact with the video-capturing process for about 10 minutes, the recording will automatically pause. At that point, a prompt or notification will appear on the screen, asking the user to confirm whether they want to resume the video capturing.
When a video is being uploaded to the NAS, a notification or alert will be visible on the screen. This alert serves as a reminder to the user not to navigate away from the current screen or perform actions that could interfere with the uploading process. It ensures that the user is aware of the ongoing upload and takes precautions not to disrupt it.
If the user accidentally triggers the reload function while the video capture is in progress, a confirmation prompt will be displayed. This prompt will likely ask for confirmation from the user, giving them the opportunity to cancel the reload action.
FAQs
What camera configuration and brands are recommended for capturing images/videos
A recommended camera for return video capturing is the Logitech C615 Portable HD Web Camera. This camera has been used in warehouse settings and has provided good results. The POC was successfully done with below camera configurations.
Camera | Resolution | Bit Rate | Video Length(min) | Video Size |
---|---|---|---|---|
Logitech C615 Portable HD Web Camera (Used in Warehouse) | 1080p | 2560 Kbps | 2 | 37 MB |
Whether Increff is capturing the images/videos for forward and reverse movement of inventory? If so, for how long is it stored in system and what are the standard configs ?
We are currently capturing both images and videos for returns. For Forward video capturing, it’s in our roadmap. The videos will be getting stored in the NAS device(Network Attached Storage) in a structured way. The system allows users to download the captured video against an order from the WMS UI.
Video capturing configuration can be enabled/disabled for a channel at the fulfillment location level. Synology NAS device is used for the storage.
We don’t have any time constant for storing the videos as such.
Images are not stored at NAS, images are stored on Google cloud which can be accessed through links present in Omni Reporting.
Standard Configs:
Video Format: WebmCodec: vp9
Frame Rate: 30fps
Audio: No Audio
Just by clicking/typing the order number, will it be possible to retrieve the sku code, order details and the images/videos both forward and reverse for SPF claims.
The system allows users to download the captured video against an order from the WMS UI. We allow Searching the return order using any search filter. Eg, Channel Return Order Id, Channel, Forward Order Id, From Date/ To Date, etc.
Refer this for more details
Will the images/video have timestamp, order number, SKU code details?
File name convention for videos saved at NAS are as follows:
file_name : {return-gateEntry-ItemId}_{uuid} / {shipment_id}_{uuid}
folder_name : {date} [local system time]
path : baseFolderName/ {flow} / {date} / {file_name}.mp4