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Below mentioned is the Workflow Details and Diagram for reference.
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Steps |
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Workflow |
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1- |
Client Y creates a Seller account on Standard Marketplace
0-B
Client Y seller account is configured on Brand’s ( Client X ) Increff Omni System
1
Increff Omni system sends inventory update to marketplace using Client Y Marketplace account
2
B2C Order is received to Client Y seller, which gets created in Client X Increff Omni system
2
Warehouse team does the picking, and comes to packing station.
3
Increff system makes a pack confirmation call to Increff B2B2C Enabler toolkit
3.1
Pack confirmation call is forwarded to Increff Logic Integration layer
3.1
Increff B2B2C toolkit triggers an API call to Increff ERP Integration Layer.
Increff ERP Intergration Layer will return Order/Invoice no. identifier from Brand’s system.
3.2
Pack confirmation call is forwarded to Brand’s ERP System.
(Increff will use the Marketplace order ID in all the communication. )
3.3
Brand’s ERP triggers a E invoice creation between Client X and Client Y and returns 200 success to Increff Omni system.
This indicates the Increff Omni system that now B2B transaction is done between Client X and Client Y and B2C order transaction can be now done on marketplace
3.4
Increff Omni sends a packing confirmation call to Standard Marketplace
3.4
Increff Omni receives the B2C Invoice and Shipping label.
4
Increff System handover call to B2B2C toolkit
4.1
Increff B2B2C Toolkit will check with Increff ERP Integration layer if E-invoice is created
4.2
Increff B2B2C Toolkit will trigger handover to Standard Marketplace for E-invoice created orders
5
If B2C Order gets cancelled, Increff will send the cancellation posting to Increff ERP Integration layer.
Increff ERP Integration layer will check if cancellation posting is for the channel which is running on B2B2C model and invoice is already created for that order, and trigger B2C return for such scenarios.
6
Increff Omni system will send B2C Return posting to ERP Integration Layer.
ERP integration layer will check if returns posting is for the channel which is running on B2B2C model, and trigger B2Cr eturn with Client Y account codes and addresses for such scenarios.2 | Inventory Update from WMS to Marketplace |
3-4 | B2C orders pull/push from Marketplace to SFS location |
5 | Posting of B2C orders created to B2B2C toolkit |
6-7 | B2B order creation in WMS from USPL to Westbury with different cost price and WestBury as billing address and actual customer address as shipping address. |
8-9-10 | B2B order packing in WMS and e-invoicing using increff RMS module |
11-12 | B2C order Packing in Increff SFS |