Increff OMS is GDPR compliant and we store all PII data in encrypted format in a separate data base. In the current setup none of the above marketplaces need us to archive or remove the data. So right now we do not delete the data after a set time but once the client terminates the contract we can remove entire data for them. Also if a specific customer data needs to be removed we can do so by the freshdesk ticketing system, provided we get some details on the customer to find that record.
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