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  1. Choose the client name, channel name, and fulfilment fulfillment location from the respective drop downsdropdowns. These details should be chosen such that the return order to be updated belong to that client, channel, and fulfilment fulfillment location.

  2. Download the template. This screen takes a CSV file as input with the following fields.

    1. returnOrderId

    2. transporter

    3. trackingId

  3. Upload the CSV with the values as suggested below. Click on Submit button. Total return orders and Successful update count is shown in UI.
    In case of failure, a CSV would be available to download with each row and error message.

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