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Overview

Many times due to courier activities, the return packet AWB or transporter changes. Eg, a pickup reattempt via a different courier partner.
This scenario has been handled in the Omni system by providing an update option.

Scope Of Work

  1. Adding an option in CIMS UI to update the AWB and transporter.

Workflow

A new UI screen has been added in the CIMS module named Return Order Update.

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