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  1. Choose the client name, channel name, and fulfillment location from the respective dropdowns. These details should be chosen such that the return order to be updated belong to that client, channel, and fulfillment location.

    Image RemovedImage Added

  2. Download the template. This screen takes a CSV file as input with the following fields.

    1. returnOrderId

    2. transporter

    3. trackingId

  3. Upload the CSV with the values as suggested below. Click on Submit button. For each row, UI shows the status of success or failure for the update of AWB/ transporter. Total return orders and Successful update count is shown in UI.

returnOrderId

transporter

trackingId

Return Order ID

The updated transporter name

The updated AWB number or Tracking number.

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