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Choose the client name, channel name, and fulfillment location from the respective dropdowns. These details should be chosen such that the return order to be updated belong to that client, channel, and fulfillment location.
Download the template. This screen takes a CSV file as input with the following fields.
returnOrderId
transporter
trackingId
Upload the CSV with the values as suggested below. Click on Submit button. For each row, UI shows the status of success or failure for the update of AWB/ transporter. Total return orders and Successful update count is shown in UI.
In case of failure, a CSV would be available to download with each row and error message.
returnOrderId | transporter | trackingId |
|---|---|---|
Return Order ID | The updated transporter name | The updated AWB number or Tracking number. |
The return order with the Return Order Id present in CSV should exist in system against the selected client, channel and fulfillment location.
The return order for which AWB/ transporter is getting updated should be a Non - CANCELLED status return order.
| Info |
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Max limit of CSV upload 5000 |
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