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Order Hopping refers to re-splitting and routing the items of a sub-order that a fulfilment location is not able to fulfil due to some reason.

Scope Of Work

  1. Hopping Of of Orders among Increff-managed Fulfillment Systems (SFS,USP and WMS) for the orders that are routed and Split by Increff Omni.

  2. Capturing and considering the store holidays, opening and closing time in Routing, Splitting and Hopping of Orders. 

  3. Accept / Reject Orders at SKU Qty level in SFS for an Order.

  4. Auto Hopping the orders after a certain time threshold (MAT) for non-responsive stores.

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  • Operator Checks if inventory is available or not and accepts or rejects the order before picking.

Process steps and screenshots required

  • During Picking process

Process steps and screenshots required

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Acceptance and Rejection Flow during Packing

  Steps  Steps and Screenshots required

Defining MAT (Maximum Acceptance Time) in SFS

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  1. Go to Configurations Screen under Sundry section in SFS

  2. Navigate to MAT tab (Screenshot required)

  3. User can define the values of MAT and Warning time which will be considered for all orders which are in REQUESTED status in Accept Orders screen

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Info
  1. Warning time should always be defined less than or equal to MAT

  2. Once MAT is breached, the Order status will be marked as MAT_BREACHED, the same can be checked in Search Order Screen in SFS.

Location Level Splitting Conifguration in CIMS

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