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Outward Order gets created in OMS.
Sub Orders get created in OMS after splitting of Outward Orders.
Sub Orders get synced to SFS.
SFS Accepts / Rejects the Sub Order. In order to accept/reject, user can follow below mentioned steps.
Go to Accept Orders under Inventory & Order section in Increff SFS. (Screenshot of Accept orders screen is required)
User can different filters like From Date, To Date, Channel, Status (ACCEPTED,REJECTED,PARTIALLY_ACCEPTED, Sort By (Order ID,ORDER_TIME,REQUIRED_TIME), Sort Order (Ascending/Descending), Page Size to check all the orders which needs to be Accepted/Rejected by Store.
All Orders which are eligible for Acceptance / Rejectance for that Store will be displayed with the Order Status next to it.
Click on Accept button which will display +/- Sign buttons at top right of the screen and Accept button at bottom of screen.
Enter the Qty you want to Accept and Click on Accept button at botttom. If Qty entered is 0, the complete order will be considered as Rejected
Available Inventory gets allocated to Sub Order which is Accepted by store in OMS.
QTP is reduced for the qty’s being rejected in OMS and deallocation happens.
Following cases happen afterwards:
If OMS is splitting routing source
Quantity that is getting rejected also gets increased in REJECTED inventory bucket to underexpose the inventory for OMS Hopping logic so that two stores do not get stuck in an infinite loop for hopping the same sub orders again and again.
Seller Cancellation won’t be allowed from OMS UI until the Sub Order is in UNFULFILLABLE status.
Rejection will lead to a hopping trigger, but not auto seller cancellation
Acceptance and Rejection are not communicated to channel
If OMS is not splitting and routing source
Rejection will lead to Auto seller cancellation
Acceptance and Rejection are not communicated to channel
Seller Cancellation won’t be allowed from OMS UI until the Sub Order is in UNFULFILLABLE status.
OMS communicates to CIMS the current Accepted Quantity, Rejected Quantity, Seller Cancelled Quantity, Customer Cancelled Quantity.
Acceptance and Rejection Flow during Picking
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