Standard Marketplace dropship model.
Sellers owns the inventory.
Inventory is exposed to the Marketplace from Seller's warehouse.
Individual B2C orders are received directly from end consumer on Marketplace.
Sellers processes the order directly from their warehouse.
Invoice will be generated by Marketplace in Seller's name.
Shipping label will be generated by Marketplace.
Courier partner is provided by Marketplace.Flipkart Dropship (Seller Fulfilment) Onboarding Process on Omni
Marketplace | Flipkart | ||
Model Type | B2C Dropship | ||
Geo | South Asia | ||
Applicable | India | ||
Integration | Yes | ||
Increff Integrations Status | Live | ||
Integration Type | API | ||
Integration Mechanism (Standard, Omni Magic) | Standard | ||
OMS | Marketplace OMS - Order routing splitting is done by MP | ||
Spl Remarks | Seller Fulfillment (Smart 3.0): Based on the performance of the Seller and respective listings, Flipkart awards F-Assured status to these automatically to the listings, while in Seller Fulfillment model. This model works on the same Seller Fulfillment APIs and is integrated with Assure.Click here for further details. You may need seller panel credentials to access this link. | Model Details | -Standard Marketplace dropship model. |
Guardrails for Special Status | MP Guardrail for Gold Status: | ||
Benefits for Seller | Payment will be 7 days after delivery instead of 15 days. 20% discount on forward shipping fee. Priority Support (Flipkart CareTouch) for issues raised. Resolution timelines reduced to few hours from standard SLA of 24 to 48 hours. Higher visibility for Gold Seller's products vs Silver and Bronze. Account Manager assigned to Gold Tier Sellers. Gold Tier Sellers can participate in Exclusive Flipkart Events | ||
Seller Rating Rivision Frequency | Every 3 months | ||
Suspension Criteria | i) Seller Cancellations Rate: 0.25%. Failing to maintain the benchmark percentage will result in account suspension for a minimum period of 3 days. ii) RTD Breach Rate: 0.5%. Failing to maintain the benchmark percentage will result in account suspension for a minimum period of 1 day. iii) Reattempts Rate: 2%. Failing to maintain the benchmark percentage will result in account suspension for a minimum period of 1 day. | ||
Inventory | Yes | ||
Order | Yes | ||
Acknowledgment | No | ||
Hold | No | ||
Unhold Order | NO | ||
Customer | Yes | ||
Seller | Yes | ||
Create | Yes | ||
Fetch | Yes | ||
Fetch | Yes | ||
Create | Yes | ||
Fetch Manifest Document | Yes | ||
Handover | No | ||
Return | Yes | ||
Return | No | ||
Search | No | ||
Update Order Properties | Yes ( Push based only) | ||
Partial Customer Cancellation | Yes | ||
Partial Seller Cancellation | Yes | ||
Expiry Feature | No | ||
Client Names | Many |