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Notification Type | Applicable for | Description |
| Clickpost | Shipping Label has been generated |
| Clickpost,Shiprocket | Courier is out to pick up the shipment |
| Clickpost | Courier has picked up the return order |
| Clickpost,Shiprocket | Courier is out to deliver the shipment |
| Clickpost | shipment could not be delivered ( e.g. address not found, person not available) |
| Clickpost,Shiprocket | Shipment delivered successfully |
| Clickpost,Shiprocket | Shipment could not be delivered and the shipment is now being sent back to its origin/Warehouse |
| Clickpost | Customer has placed the return order |
| Clickpost | AWB is generated for the shipment |
| Clickpost,Shiprocket | Shipment has been canceled (e.g customer cancellation) |
| Clickpost,Shiprocket | Shipment delivered to origin |
| Clickpost | fwd order picked up from warehouse to exchange against the return order |
| Clickpost | Return order picked up, fwd order delivered |
| Clickpost | shipment from warehouse canceled |
| Clickpost | Shipment is stuck in transit |
| Clickpost | Shipment not delivered on time |
| Clickpost,Shiprocket | Shipment lost in transit |
| Clickpost,Shiprocket | Shipment damaged in transit |
| Shiprocket | Invoice for shipment has been generated |
| Shiprocket | Shipment Label has been generated |
| Shiprocket | Shipment pick up has been scheduled and pick request is sent to courier partner |
| Shiprocket | Shipment dispatched from the Warehouse |
| Shiprocket | |
| Shiprocket | |
| Shiprocket | Shipment is in queue for pickup post shipment pickup was scheduled |
| Shiprocket | Pick up is rescheduled |
| Shiprocket | An order for which there is some error in pick up generation |
| Shiprocket | Cancellation has been requested for the order |
| Shiprocket | Shipment is in transit |
| Shiprocket | Shipment could not be delivered in first attempt. |
| Shiprocket | Shipment is delayed but within SLA |
| Shiprocket | |
| Shiprocket | |
| Shiprocket | |
| Shiprocket | During transit shipment reached from one HUB to final HUB before delivering to customer |
| Shiprocket | Shipment sent to wrong route |
| Clickpost,Shiprocket | Shipment picked up from the warehouse |
| Shiprocket | An order for which RTO is acknowledged by seller |
FAQs
How can I identify if the notification is for a forward order or a return order?
If the “returnOrderInfo“ field is null, then it is a forward order notification. If it is not null, it is a return order notification.