Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Notification Type

Applicable for

Description

SHIPPING_LABEL_GENERATED

Clickpost

Shipping Label has been generated

OUT_FOR_PICKUP

Clickpost,Shiprocket

Courier is out to pick up the shipment

RETURN_PICKED_UP

Clickpost

Courier has picked up the return order

OUT_FOR_DELIVERY

Clickpost,Shiprocket

Courier is out to deliver the shipment

FAILED_DELIVERY

Clickpost

shipment could not be delivered ( e.g. address not found, person not available)

DELIVERED

Clickpost,Shiprocket

Shipment delivered successfully

RTO

Clickpost,Shiprocket

Shipment could not be delivered and the shipment is now being sent back to its origin/Warehouse

RETURN_ORDER_PLACED

Clickpost

Customer has placed the return order

AWB_GENERATED

Clickpost

AWB is generated for the shipment

CANCELLED

Clickpost,Shiprocket

Shipment has been canceled (e.g customer cancellation) 

RTO_DELIVERED

Clickpost,Shiprocket

Shipment delivered to origin

EXCHANGE_PICKUP

Clickpost

fwd order picked up from warehouse to exchange against the return order

EXCHANGE_DELIVERED

Clickpost

Return order picked up, fwd order delivered

PICKUP_CANCELLED

Clickpost

shipment from warehouse canceled

SHIPMENT_STUCK

Clickpost

Shipment is stuck in transit

SLA_BREACHED

Clickpost

Shipment not delivered on time

LOST

Clickpost,Shiprocket

Shipment lost in transit

DAMAGED

Clickpost,Shiprocket

Shipment damaged in transit

INVOICED

Shiprocket

Invoice for shipment has been generated

READY_TO_SHIP

Shiprocket

Shipment Label has been generated

PICKUP_SCHEDULED

Shiprocket

Shipment pick up has been scheduled and pick request is sent to courier partner

SHIPPED

Shiprocket

Shipment dispatched from the Warehouse

PAYMENT_FAILED

Shiprocket

UNFULFILLABLE

Shiprocket

PICKUP_QUEUE

Shiprocket

Shipment is in queue for pickup post shipment pickup was scheduled

PICKUP_RESCHEDULED

Shiprocket

Pick up is rescheduled 

PICKUP_ERROR

Shiprocket

An order for which there is some error in pick up generation

CANCELLATION_REQUESTED

Shiprocket

Cancellation has been requested for the order

TRANSIT

Shiprocket

Shipment is in transit

UNDELIVERED

Shiprocket

Shipment could not be delivered in first attempt.

DELAYED

Shiprocket

Shipment is delayed but within SLA

PARTIAL_DELIVERED

Shiprocket

FULFILLED

Shiprocket

ARCHIVED

Shiprocket

REACHED_DESTINATION_HUB

Shiprocket

During transit shipment reached from one HUB to final HUB before delivering to customer

MISROUTED

Shiprocket

Shipment sent to wrong route

PICKED_UP

Clickpost,Shiprocket

Shipment picked up from the warehouse

RTO_ACKNOWLEDGED

Shiprocket

An order for which RTO is acknowledged by seller

FAQs

How can I identify if the notification is for a forward order or a return order?

If the “returnOrderInfo“ field is null, then it is a forward order notification. If it is not null, it is a return order notification.