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  • User should always access Assure HTTPS URL shared by Increff team instead of HTTP. Using HTTP This causes login failures.

  • One user should login to one system at a time. Logging into different systems with same username will result in frequent logout issues.

  • Internet (WiFi) should have a stable connection and speed

  • Make sure Google Chrome browser is updated to latest version such as v75+.

  • Make sure all the URLs are opened using HTTPS protocol.

  • Print App (Java app) should be able to start and run without any issues.

Still stuck? How can we help?